Out of Hours Shift Coverage Officer

AnglicareSA

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profile Job Location:

Adelaide - Australia

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Newly created role!
  • Part-time 12-month fixed term contract
  • Rotating 5 days on / 5 days off roster shared between two officers
  • Provide after-hours support to the SCL team by managing urgent shift changes coordinating coverage and escalating issues to ensure safe consistent care for customers

So many lives. So many ways. One you.

50000 lives and counting.

Thats how many South Australians our people support each year.

As one of the states leading not-for-profits were making a meaningful impact at scale. From foster care to aged care and everything in between our services are as diverse as the people and communities we serve - and were growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you

Join us as an Out of Hours Shift Coverage Officer and be part of something bigger.

What youll do

As an Out of Hours Shift Coverage Officer youll play a vital role in ensuring smooth operations outside of standard business hours. This is a unique opportunity to support the disability services sector by being the first point of contact for urgent rostering needs overnight. Youll manage phone calls and emails provide timely responses to staff sickness notifications and ensure continuity of care by escalating to agencies when required.

This is a shared role between two officers working on a 5 days on / 5 days off rotating roster. The shift includes active hours from 7pm10pm followed by on-call passive coverage from 10pm7:30am.

Youll be trusted to make a valuable impact by:

  • Managing after-hours rostering matters and urgent shift changes.
  • Coordinating staff coverage while considering skills compliance and customer needs.
  • Escalating complex issues in line with procedures and maintaining accurate documentation.
  • Building strong professional relationships with staff families and stakeholders.
  • Contributing to service improvement by identifying rostering challenges and solutions.

What youll bring

  • Strong organisational skills and the ability to problem-solve under pressure.
  • Experience in rostering scheduling or workforce coordination (NDIS/disability sector experience highly regarded).
  • Excellent communication skills with the ability to remain calm and professional in urgent situations.
  • A customer-focused approach with empathy respect and cultural awareness.
  • Familiarity with NDIS requirements or willingness to learn.
  • Confidence in using scheduling systems and maintaining accurate records.

Why AnglicareSA

Your contribution here matters. We want you to see your impact every day and we want you to feel valued for it.

Heres what you can expect in your career at AnglicareSA:

  • So many lives right here in SA: Our ripple effect starts with you. Whatever your role youll help find a way forward for the communities you live in and care about. Thats something to be proud of.
  • So many ways for our clients and you: We support those in need in so many ways. For you that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
  • So much compassion and a place to belong: At AnglicareSA youll never feel alone. Youll lean on and learn from genuine people driven to do good and youll build relationships that last a lifetime.

More to enjoy:

  • Make your pay go further with salary packaging options including novated leasing plus savings on health insurance motor vehicles opticians pharmacy and gym memberships
  • Find a better balance with flexible work options including working from home part-time work compressed working weeks and flexible working hours for some roles
  • Live and work well with our employee wellbeing program confidential employee assistance program chaplaincy services domestic and family violence support and more

Our impact starts with you

Join AnglicareSA and help us change lives and communities.

To apply simply click the Apply button and submit your application by 21st December 2025(direct applications only no agencies please).

*Please note: Interested applicants are encouraged to apply as soon as possible as interviews and appointments may occur prior to the closing date.

For more information please contactAngelaRecruitment Business Partner at. Please note we do not accept applications via email.

At AnglicareSA we proudly and gratefully bring together a team that is truly diverse - from lived experiences to skills and knowledge to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSAs Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment bank account details or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement please refer to our official website or contact our recruitment team directly.


Required Experience:

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Newly created role!Part-time 12-month fixed term contract Rotating 5 days on / 5 days off roster shared between two officersProvide after-hours support to the SCL team by managing urgent shift changes coordinating coverage and escalating issues to ensure safe consistent care for customersSo many liv...
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Our 2000 staff & 300 volunteers supports more than 50,000 people each year through our diverse programs. Get in touch with us today.

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