Amazon Connect Engineer

Plano, TX - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Amazon Connect Engineer

Primary Responsibilities and Skills:

- - Design implement and support cloud-based contact center solutions using Amazon Connect and AWS services.
  - Develop and maintain infrastructure as code using Terraform for automated cloud resource provisioning.
  - Build deploy and optimize applications and integrations using Python (or Java) within the AWS ecosystem.
  - Engineer and manage Amazon Connect environments including configuration of IAM Lex Lambda KMS S3 and Kinesis.
  - Create and maintain CI/CD pipelines using Jenkins/Jules and manage code repositories with Git/Bitbucket.
  - Rapidly prototype proof-of-concept solutions and scale them to production-ready systems.
  - Implement and support RESTful APIs for contact center integrations and automation.
  - Collaborate with cross-functional teams to deliver secure scalable and resilient voice solutions.
  - Drive continuous improvement in infrastructure engineering automation and data fluency.
  - Support container orchestration and deployment in AWS Cloud environments.
  - Apply best practices for data security compliance and call recording in telephony platforms.
  - Stay current with AWS certifications and emerging cloud technologies.

Amazon Connect Engineer Primary Responsibilities and Skills: Design implement and support cloud-based contact center solutions using Amazon Connect and AWS services. Develop and maintain infrastructure as code using Terraform for automated cloud resource provisioning. Build deploy and optimi...