Technician (Charlotte-Ballantyne NC)

Presidio Where Teamwork and Innovation Shape the Future
AtâPresidio were at the forefront of a global technology revolution transforming industries throughâcutting-edge digital solutions and next-generation AI. We empower businessesand their customersto achieve more through innovation automation and intelligent insights.

The Role
Presidio Technician is an entry-level position within an IT department serving as foundational support for an organizations IT infrastructure. This role will be responsible for the maintenance troubleshooting and inventory of computer systems hardware software and networks within an organization. Technicians work under the supervision of more experienced administrators or engineers assisting with day-to-day tasks and gaining hands-on experience.

Travel Requirements: You will be expected to travel up to 75% throughout the US.

Responsibilities include:

• Support: General support troubleshooting and incident response
• Cable Management: Assisting with the organization and labeling of network cables in server rooms and wiring closets.
• Installation and Setup: Assemble install and configure new computer systems peripherals (printers scanners monitors) and network devices (routers switches).
• Procedure Documentation: Helping to create or update documentation for hardware inventory.
• Installation and Configuration: Install configure and upgrade operating systems (Windows macOS) and various software applications including business-specific programs.

Required Skills and Professional Experience

• Associates degree or equivalent experience and/or military experience.
• Overall <1-3 years of experience in computer repair or networking.
• Only applicants residing in Charlotte Ballantyne and nearby areas will be considered.

Technical Skills:

• Basic understanding of TCP/IP DNS DHCP.
• Familiarity with common network protocols (HTTP FTP SSH RDP).
• Knowledge of network hardware (routers switches firewalls access points).
• Knowledge of computer hardware.
• Knowledge of Windows OS and installation procedures.

Soft Skills:

• Problem-Solving: Eagerness to diagnose and resolve technical issues.
• Communication: Good verbal and written communication skills for interacting with users and team members.
• Attention to Detail: Meticulousness in following procedures and documenting work.
• Teamwork: Ability to collaborate effectively with other IT professionals.
• Eagerness to Learn: A strong desire to acquire new knowledge and skills in networking.

Your future at Presidio
JoiningâPresidioâmeans stepping into aâculture of trailblazersthinkers builders and collaboratorswho push the boundaries of whats possible. With our expertise inâAI-driven analytics cloud solutions cybersecurity and next-gen infrastructure we enable businesses to stay ahead in an ever-evolving digital world.

Hereâyour impact is real.âWhether youre harnessing the power ofâGenerative AI architecting resilientâdigital ecosystems or drivingâdata-driven transformation youll be part of a team that is shaping the future.

Ready to innovate Lets redefine whats nexttogether.

About Presidio
At Presidio speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation security networking digital transformation and cloud computing. Presidio fills gaps removes hurdles optimizes costs and reduces risk. Presidios expert technical team develops custom applications provides managed services enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit .

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race color creed religion national origin age sex citizenship ethnicity veteran status marital status disability sexual orientation gender identification or any other characteristic protected by applicable federal state and local statutes regulations and ordinances.

To read more about discrimination protections under Federal Law please visit: you have any difficulty using our online system and need an accommodation in the job application process due to a disability please send an email tofor assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services please provide priority referrals to.

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

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Required Experience:

IC