Its not a package. Its a promise.
As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you. The places we go the elements we brave the promises we deliver its all possible because of our people. So whether youre looking to build new skills make an impact in your community or inspire your team we go there for you.
Description
Account Management Representatives are professionals whose primary responsibility is to manage a portfolio of Small to Medium sized businesses in order to generate and advance sales from existing customers in accordance with their retention addition they have the opportunity to close a small amount of net new business in accordance with their growth sales quota.
Responsibilities
Existing Customers
Manage a portfolio of approximately 200 existing accounts with the total size of the base approximately $7-8 million
Define and manage a retention strategy with customers within assigned territory in order to continuously support customer needs and optimize sales
Utilize Inside Sales Playbook with customers to maximize revenue generating activity and protect the core business
Use Retention tasks to call customers utilizing marketing themes (new products predictive churn) to stimulate conversations with customers
Act as the point of contact to handle customers queries liaison for complaints in a timely manner to meet the customers needs
New customers
Accept inbound leads from SMB within threshold (31k to 150k) and create opportunity
Generate opportunities and prospect to new clients
Research accounts identify key players generate interest to stimulate new opportunity
Leverage understanding of Purolators solutions in order to position Purolator such that our solutions deliver high customer value to new clients
New and Existing Customers
Work closely with Outside Sales Executives on assigned clients within territory for joint deals above threshold of 150k
Onboard customers effectively
Update customer information and track activity in organizational database in accordance with policies and procedures
Prepare and maintain accurate pipeline of Net New Opportunity and SOW
Suggest actions to improve sales performance and identify opportunities for growth
Obtain pricing requests and deliver sales presentations to clients in order demonstrate Purolators value add
Education
- Completed Post-Secondary Education
Experience
3-5 years of Inside sales experience with proven success in meeting/exceeding measurable sales targets/quotas
Experience in strategic territory management
3 years of relationship management experience
Ideal Requirements
Ability to work under tight deadlines and manage multiple deliverables
Experience selling via telephone email and online campaigns
Knowledge of territory
Knowledge of industry
Ability to communicate in English and French (an asset)
Ability to initiate direct contact/build strong relationships with customers at Senior Management level
Comfortability with mid-high volume cold calling
Experience in solution selling
Proficiency with Salesforce or another CRM
Excellent written/verbal communication skills
Excellent time management analytical and organizational skills
POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Reports to: Mgr SMB Sales N.A.
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process we will work with you to meet your needs.
At Purolator we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening the application process may involve the integration of human oversight with an automated AI solution (AI Tool) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages such as resume screening and skills assessments and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process please contact:
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values go to .
At Purolator every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live work and play.
Required Experience:
Unclear Seniority
Its not a package. Its a promise.As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you. The places we go the elements we brave the promises we deliver it...
Its not a package. Its a promise.
As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you. The places we go the elements we brave the promises we deliver its all possible because of our people. So whether youre looking to build new skills make an impact in your community or inspire your team we go there for you.
Description
Account Management Representatives are professionals whose primary responsibility is to manage a portfolio of Small to Medium sized businesses in order to generate and advance sales from existing customers in accordance with their retention addition they have the opportunity to close a small amount of net new business in accordance with their growth sales quota.
Responsibilities
Existing Customers
Manage a portfolio of approximately 200 existing accounts with the total size of the base approximately $7-8 million
Define and manage a retention strategy with customers within assigned territory in order to continuously support customer needs and optimize sales
Utilize Inside Sales Playbook with customers to maximize revenue generating activity and protect the core business
Use Retention tasks to call customers utilizing marketing themes (new products predictive churn) to stimulate conversations with customers
Act as the point of contact to handle customers queries liaison for complaints in a timely manner to meet the customers needs
New customers
Accept inbound leads from SMB within threshold (31k to 150k) and create opportunity
Generate opportunities and prospect to new clients
Research accounts identify key players generate interest to stimulate new opportunity
Leverage understanding of Purolators solutions in order to position Purolator such that our solutions deliver high customer value to new clients
New and Existing Customers
Work closely with Outside Sales Executives on assigned clients within territory for joint deals above threshold of 150k
Onboard customers effectively
Update customer information and track activity in organizational database in accordance with policies and procedures
Prepare and maintain accurate pipeline of Net New Opportunity and SOW
Suggest actions to improve sales performance and identify opportunities for growth
Obtain pricing requests and deliver sales presentations to clients in order demonstrate Purolators value add
Education
- Completed Post-Secondary Education
Experience
3-5 years of Inside sales experience with proven success in meeting/exceeding measurable sales targets/quotas
Experience in strategic territory management
3 years of relationship management experience
Ideal Requirements
Ability to work under tight deadlines and manage multiple deliverables
Experience selling via telephone email and online campaigns
Knowledge of territory
Knowledge of industry
Ability to communicate in English and French (an asset)
Ability to initiate direct contact/build strong relationships with customers at Senior Management level
Comfortability with mid-high volume cold calling
Experience in solution selling
Proficiency with Salesforce or another CRM
Excellent written/verbal communication skills
Excellent time management analytical and organizational skills
POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Reports to: Mgr SMB Sales N.A.
---
Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process we will work with you to meet your needs.
At Purolator we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening the application process may involve the integration of human oversight with an automated AI solution (AI Tool) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages such as resume screening and skills assessments and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process please contact:
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values go to .
At Purolator every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live work and play.
Required Experience:
Unclear Seniority
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