3 months contract with local authority
Cardiff Children Services is thrilled to introduce a newly established administrative role designed to support a pivotal project aimed at transforming decision-making processes and ensuring improved outcomes for children and young people. The goal is to achieve permanence without unnecessary delays. The ideal candidate will be highly organized capable of managing multiple priorities under tight deadlines and proficient in taking meeting notes creating action points and following up effectively. As part of a small team you will work under the guidance of a supervisor to see the project through from conception to implementation. Training and ongoing coaching will be provided to align your skills with the projects needs. This role involves collaboration with professionals from various agencies across Cardiff requiring excellent communication and social skills to navigate and resolve conflicting demands. This is a remarkable opportunity to join a dedicated team committed to supporting social work colleagues in delivering the best outcomes for children.
Responsibilities:
- Manage competing priorities and demands under tight deadlines.
- Take detailed meeting notes and create actionable follow-up points.
- Collaborate with a small team to deliver the project from start to finish.
- Partner with professionals from various agencies across Cardiff.
- Utilize communication and social skills to resolve conflicts and negotiate solutions.
- Support the projects goals of improving outcomes for children and young people.
Requirements
- Strong organizational skills.
- Ability to manage multiple priorities under pressure.
- Proficiency in note-taking and creating actionable follow-up points.
- Excellent communication and social skills.
- Experience in problem-solving and negotiation.
- Willingness to undergo training and coaching to meet project needs.
Required Skills:
Requirements: Knowledge and understanding of current issues relating to social housing and social housing repairs Experience in a contact centre environment handling high volume of calls Excellent communication skills and ability to provide high standard of customer care Ability to work proactively with team members to improve customer service delivery Familiarity with relevant legislation including the Data Protection Act and the Freedom of Information Act Willingness to work necessary shift patterns and provide cover for team members during periods of absence
3 months contract with local authorityCardiff Children Services is thrilled to introduce a newly established administrative role designed to support a pivotal project aimed at transforming decision-making processes and ensuring improved outcomes for children and young people. The goal is to achieve...
3 months contract with local authority
Cardiff Children Services is thrilled to introduce a newly established administrative role designed to support a pivotal project aimed at transforming decision-making processes and ensuring improved outcomes for children and young people. The goal is to achieve permanence without unnecessary delays. The ideal candidate will be highly organized capable of managing multiple priorities under tight deadlines and proficient in taking meeting notes creating action points and following up effectively. As part of a small team you will work under the guidance of a supervisor to see the project through from conception to implementation. Training and ongoing coaching will be provided to align your skills with the projects needs. This role involves collaboration with professionals from various agencies across Cardiff requiring excellent communication and social skills to navigate and resolve conflicting demands. This is a remarkable opportunity to join a dedicated team committed to supporting social work colleagues in delivering the best outcomes for children.
Responsibilities:
- Manage competing priorities and demands under tight deadlines.
- Take detailed meeting notes and create actionable follow-up points.
- Collaborate with a small team to deliver the project from start to finish.
- Partner with professionals from various agencies across Cardiff.
- Utilize communication and social skills to resolve conflicts and negotiate solutions.
- Support the projects goals of improving outcomes for children and young people.
Requirements
- Strong organizational skills.
- Ability to manage multiple priorities under pressure.
- Proficiency in note-taking and creating actionable follow-up points.
- Excellent communication and social skills.
- Experience in problem-solving and negotiation.
- Willingness to undergo training and coaching to meet project needs.
Required Skills:
Requirements: Knowledge and understanding of current issues relating to social housing and social housing repairs Experience in a contact centre environment handling high volume of calls Excellent communication skills and ability to provide high standard of customer care Ability to work proactively with team members to improve customer service delivery Familiarity with relevant legislation including the Data Protection Act and the Freedom of Information Act Willingness to work necessary shift patterns and provide cover for team members during periods of absence
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