Dispatch I (Mon-Fri 230pm-1100pm)

As Dispatch I you are responsible for scheduling trips for freight deliveries including scheduling drivers and routes. The role is a central contact point for both truck drivers and customers coordinating the shipping this fast-paced position Dispatchers are responsible for multiple trucks customers drivers and routes which requires attention to detail. They also monitor trucks and drivers once they are on route and they help if an issue arises with a pickup or delivery.

Responsibilities and Duties:

• Receive and respond to calls and dispatch requests
• Communicate schedule changes or delays to drivers and customers
• Act as liaison for drivers and transportation management
• Ensure driver compliance with ELD DOT TSA and fleet maintenance standards
• Maintain fleet insurance licensing and compliance records
• Support special transportation projects and route optimization
• Provide dispatch operational support and resolve customer inquiries professionally
• Ensure driver safety requirements are met at all times
• Plan and adjust routes for efficiency based on traffic weather and staffing
• Maintain accurate records logs and reports
• Perform other duties as assigned

Administrative:

• Process daily and weekly bonds
• Maintain accurate data storage and review reports
• Manage and maintain route schedules
• Process customer orders efficiently
• Utilize CargoWise to create work orders and Bills of Lading (BOLs) as needed

Abilities:

• Strong attention to detail and integrity
• Take ownership of tasks and complete them on time
• Ability to interact well with others follow oral/written instructions
• Flexible and adaptable to changing operational needs
• Read write and comprehend basic checklists forms and documents
• Physically able to stand walk reach climb kneel and lift up to 50 lbs. using safe techniques
• Willing to work flexible schedules including overtime when needed
• Follow all SLAs and SWIs

Qualifications & Skills Needed:

• High school diploma
• 24 years experience in logistics or dispatching
• Knowledge of local geography traffic patterns and inventory control
• Proficient in Microsoft Office
• SAP and RF equipment experience a plus
• Familiarity with dispatching software GPS tracking systems
• Strong organizational multitasking and time management skills
• Excellent verbal/written communication; customer-focused
• Ability to remain calm under pressure; high accuracy and attention to detail
• Understanding of shipping receiving transportation and LEAN principles (6S)
• Assertive and collaborative; able to meet high-volume demands
• May require light power tool use

RK Qualities

Adherence to all RK Safety Quality ISO and HR policies and standards

RK Logistics Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check if RK Logistics Group is concerned about conviction that is directly related to the job you will be given the chance to explain the circumstances surrounding the conviction provide mitigating evidence or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting Logistics Group is an Equal Opportunity Employer committed to fostering a diverse inclusive and respectful workplace. We do not discriminate in employment decisions or practices based on race color religion sex (including pregnancy sexual orientation and gender identity) national origin age (40 or older) disability genetic information veteran status or any other legally protected status under applicable federal state or local laws.