Description
The written examination for Cashier I is scheduled for December 30th 2025.
This position is responsible for participating day-to-day cashiering operations.
Major Duties
- Assists customers with payments and/or billing questions.
- Answers customer calls; provides information and assistance or transfers to appropriate personnel.
- Receives processes and enters payments received by mail electronic transfer and in person.
- Enters and balances non-utility payments.
- Scans checks into computer.
- Balances cash receipts daily; maintains related documentation and prepares related reports.
KNOWLEDGE SKILLS AND ABILITIES REQUIRED BY THE POSITION
- Knowledge of modern office practices and procedures.
- Knowledge of city and department policies and procedures.
- Knowledge of computers and job-related software programs.
- Knowledge of customer service principles and practices.
- Skill in prioritizing and organizing work.
- Skill in the provision of customer services.
- Skill in the maintenance of files and records.
- Skill in the use of such office equipment as a computer scanner fax machine and copier.
- Skill in oral and written communication.
SUPERVISORY CONTROLS
The Lead Cashier assigns work in terms of somewhat general instructions. The supervisor spot-checks completed work for compliance with instructions and established procedures accuracy and the nature and propriety of the final results.
GUIDELINES
Guidelines include the City of Dothan Code of Ordinances and city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
- The work consists of related customer service and cashiering functions. Frequent interruptions and unique customer circumstances contribute to the complexity of the position.
- The purpose of this position is to participate in division cashiering functions. Successful performance contributes to the efficiency and effectiveness of division operations and to the accuracy of cash accounting and processing.
CONTACTS
- Contacts are typically with co-workers other city employees customers and the general public.
- Contacts are typically to motivate persons give or exchange information and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
- The work is typically performed while sitting at a desk or table or while intermittently sitting standing walking or stooping. The employee occasionally lifts light objects and climbs ladders.
- The work is performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
Minimum Qualifications
- Graduation from a standard senior-high school or GED equivalent as recognized by the United States Department of Education (USDE) or Council for Higher Education Accreditation (CHEA); and
- One (1) year recent experience as a cashier including collecting making change and balancing large sums of money (an average of $4000.00 on a daily basis).
- Experience in financial industrys balancing and cash control procedures preferred.
- Experience as a Seasonal Prime-Time Cashier with the City of Dothan preferred.
NECESSARY SPECIAL REQUIREMENTS
- Qualified applicants may be required to demonstrate their proficiency in data entry and check calculations at the time of interview.
- An employee in this position must be bondable.
- Must maintain means of direct contact in the event of schedule changes or emergency situations.
- An applicant for this position is subject to various background investigations up to and including a criminal credit past employment and reference checks.
- Employees are required to submit to Drug and Alcohol testing in accordance with the City of Dothan policy which includes pre-employment and random tests for the duration of employment in this position. (PBA 8/13/12)
- Must meet the City of Dothans employment physical standard which includes drug/alcohol testing.
Application / Examination
Qualified applicants will be evaluated based on training and experience as documented on their application. This evaluation will comprise 50% of the final grade. The written exam will comprise the other 50% of the final grade.
The written examination for the position of Cashier I is scheduled forDecember 30th 2025.
Candidates meeting the minimum qualifications will receive an email notification to self-schedule for the written exam. You MUST self-schedule online or you will not be allowed to take the test.
The content areas of the writtenexamination for the position of Cashier I includes the following:
Ability to Handle Money
Ability to Make Change
Bank Reconciliation
Customer Service Principles
You will be allowed 2 hour for completion of the examination. Once the examination begins you will not be allowed to leave the room until you have completed the examination.
NOTE: An applicant on vacation is responsible for attending the examination on the date scheduled. An applicant falling under federally protected leave (i.e. FMLA USERRA) is responsible for notifying the Personnel Department in writing no later than the closing date by emailing.
Please advise us at the time of application if you will need assistance and/or accommodation to take this examination by emailing .
An Equal Opportunity/Affirmative Action Employer
DescriptionThe written examination for Cashier I is scheduled for December 30th 2025.This position is responsible for participating day-to-day cashiering operations.Major DutiesAssists customers with payments and/or billing questions.Answers customer calls; provides information and assistance or tra...
Description
The written examination for Cashier I is scheduled for December 30th 2025.
This position is responsible for participating day-to-day cashiering operations.
Major Duties
- Assists customers with payments and/or billing questions.
- Answers customer calls; provides information and assistance or transfers to appropriate personnel.
- Receives processes and enters payments received by mail electronic transfer and in person.
- Enters and balances non-utility payments.
- Scans checks into computer.
- Balances cash receipts daily; maintains related documentation and prepares related reports.
KNOWLEDGE SKILLS AND ABILITIES REQUIRED BY THE POSITION
- Knowledge of modern office practices and procedures.
- Knowledge of city and department policies and procedures.
- Knowledge of computers and job-related software programs.
- Knowledge of customer service principles and practices.
- Skill in prioritizing and organizing work.
- Skill in the provision of customer services.
- Skill in the maintenance of files and records.
- Skill in the use of such office equipment as a computer scanner fax machine and copier.
- Skill in oral and written communication.
SUPERVISORY CONTROLS
The Lead Cashier assigns work in terms of somewhat general instructions. The supervisor spot-checks completed work for compliance with instructions and established procedures accuracy and the nature and propriety of the final results.
GUIDELINES
Guidelines include the City of Dothan Code of Ordinances and city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
- The work consists of related customer service and cashiering functions. Frequent interruptions and unique customer circumstances contribute to the complexity of the position.
- The purpose of this position is to participate in division cashiering functions. Successful performance contributes to the efficiency and effectiveness of division operations and to the accuracy of cash accounting and processing.
CONTACTS
- Contacts are typically with co-workers other city employees customers and the general public.
- Contacts are typically to motivate persons give or exchange information and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
- The work is typically performed while sitting at a desk or table or while intermittently sitting standing walking or stooping. The employee occasionally lifts light objects and climbs ladders.
- The work is performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
Minimum Qualifications
- Graduation from a standard senior-high school or GED equivalent as recognized by the United States Department of Education (USDE) or Council for Higher Education Accreditation (CHEA); and
- One (1) year recent experience as a cashier including collecting making change and balancing large sums of money (an average of $4000.00 on a daily basis).
- Experience in financial industrys balancing and cash control procedures preferred.
- Experience as a Seasonal Prime-Time Cashier with the City of Dothan preferred.
NECESSARY SPECIAL REQUIREMENTS
- Qualified applicants may be required to demonstrate their proficiency in data entry and check calculations at the time of interview.
- An employee in this position must be bondable.
- Must maintain means of direct contact in the event of schedule changes or emergency situations.
- An applicant for this position is subject to various background investigations up to and including a criminal credit past employment and reference checks.
- Employees are required to submit to Drug and Alcohol testing in accordance with the City of Dothan policy which includes pre-employment and random tests for the duration of employment in this position. (PBA 8/13/12)
- Must meet the City of Dothans employment physical standard which includes drug/alcohol testing.
Application / Examination
Qualified applicants will be evaluated based on training and experience as documented on their application. This evaluation will comprise 50% of the final grade. The written exam will comprise the other 50% of the final grade.
The written examination for the position of Cashier I is scheduled forDecember 30th 2025.
Candidates meeting the minimum qualifications will receive an email notification to self-schedule for the written exam. You MUST self-schedule online or you will not be allowed to take the test.
The content areas of the writtenexamination for the position of Cashier I includes the following:
Ability to Handle Money
Ability to Make Change
Bank Reconciliation
Customer Service Principles
You will be allowed 2 hour for completion of the examination. Once the examination begins you will not be allowed to leave the room until you have completed the examination.
NOTE: An applicant on vacation is responsible for attending the examination on the date scheduled. An applicant falling under federally protected leave (i.e. FMLA USERRA) is responsible for notifying the Personnel Department in writing no later than the closing date by emailing.
Please advise us at the time of application if you will need assistance and/or accommodation to take this examination by emailing .
An Equal Opportunity/Affirmative Action Employer
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