Client Service Associate, Employee Benefits
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Job Location:
Diamond Bar, CA - USA
Monthly Salary:
$ 23 - 26
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
IGNITE YOUR PASSION * IMPACT WHAT MATTERS
WHO WE ARE.
Breaking Boundaries for 25 years - and counting.
The world is rapidly changing and HUB is here to advise businesses and individuals on how to prepare for the unexpected. With more than 600 HUB offices across North America our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions. Our growing team of professionals across North America represents a broad deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
WE LOVE OUR PEOPLE & OUR PEOPLE LOVE US.
We have the competitive exciting and friendly work environment you are seeking. We strategically position our employees for longevity and success by investing in their future and providing continuous opportunities for growth and development. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction. We welcome ALL candidates and are proud of our wonderfully diverse employee population.
WELL TAKE CARE OF YOU.
We care about our people and we mean it. We reward our talented professionals with a competitive salary bonus potential and a variety of benefits to help you reach your health retirement and professional goals. Our suite of benefits includes PPOs HMO HSA FSA vision coverage dental coverage pet insurance paid time off a generous 401k plan and more!
THE OPPORTUNITY:
Our service professionals play a vital role in supporting our clients with day-to-day account management claims management and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources you will be amongst some of the industrys top talent to help guide and support our customers needs and provide them with innovative insurance solutions.
The Client Service Associate works collaboratively with the service team to manage a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships supporting client retention maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. Essential Duties and Responsibilities:
Responsibilities
Assist the Account Management team with all aspects of the account-service for all client group sizes
Assist eligibility changes enrollments changes and terminations
Processes COBRA documents
Provides billing and online portal assistance to clients
Assists with audits
WHAT YOU BRING TO THE TABLE:
Bachelors degree preferred
1 years of related benefits experience
demonstrated computer efficiency
Teamwork Supports everyones efforts to succeed
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed
Demonstrates attention to detail
*The expected hourly rate for this position is $23.00 to $26.50 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits and eligible bonuses equity and commissions for some positions.
TAKE THE FIRST STEP TOWARD AN AMAZING FUTURE.
We want to meet you! Apply today and start your journey to a better tomorrow.
Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
IC
Key Skills
- Restaurant Experience
- Time Management
- Food Service
- Data Entry
- Customer Service
- Direct Support
- Computer Skills
- Serving Experience
- Medical office experience
- Dietary Department Experience
- Medical Terminology
- Phone Etiquette
About Company
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.
