Bilingual RN Care Manager (Remote Flexible- Spanish Speaking)

About Pair Team

At Pair Team were an innovative mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group we deliver whole-person care - clinical behavioral and social - by partnering with organizations deeply connected to the communities we serve.

Were building a care model that empowers clinicians and care teams to do what they do best: provide compassionate high-impact care. At Pair Team we leverage AI and automation to reduce administrative burden streamline coordination and ensure patients receive timely personalized support.

Our work is powered by a deeply collaborative team of nurses social workers community health workers and medical professionals working alongside product technology and operations to close care gaps and improve outcomes for high-need patients.

Were one of the largest care management providers in California and are expanding into Texas and other states to continue supporting high-need patients. Our model has demonstrated real impact including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team were not just delivering care - were building the future of more equitable community-driven healthcare.

Our Values

• Lead with integrity:We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges:We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls:We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself:We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first:We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaids regulatory moment with Neil Batlivala from Pair Team
• Axios:Pair Team collects $9M for Medicaid-based care

About the Opportunity:

Pair Team is hiring a full-time Bilingual RN Care Manager to support a high-need Medicaid population through proactive whole-person care. This role is part of Pair Teams Care Management Program which delivers integrated medical behavioral and social support to individuals with complex needs.

The RN Care Manager will serve as the primary point of contact for a panel of high-risk members contributing clinical expertise to build trust address health disparities and coordinate care across settings. This role plays a central part in an interdisciplinary care model working alongside Community Health Workers Behavioral Health Care Managers and Nurse Practitioners to improve outcomes for individuals with chronic conditions behavioral health needs and/or significant social barriers to care.

This position primarily allows for remote work; however it includes regular in-person visits in the community across Travis County (Austin TX). In-person activities typically occur 12 times per week while the majority of duties are performed from home.

Key Responsibilities:

• Serve as the primary care manager for a panel of high-risk members conducting regular outreach via phone text and in-person visits
• Conduct clinical assessments and develop individualized care plans in collaboration with members
• Provide health education medication education and chronic disease self-management coaching to improve health literacy and support behavior change
• Support transitions of care including hospital discharge follow-up and coordination across providers and settings
• Perform medication reconciliation and help address prescription coordination prior authorizations or refills
• Identify clinical needs and provide brief interventions or triage support escalating to internal clinicians when appropriate
• Monitor and close care gaps related to preventive screenings chronic disease and behavioral health
• Collaborate with the care teamincluding CHWs behavioral health staff and NPsto deliver whole-person care
• Track required assessments and screenings; ensure timely documentation of care activities
• Participate in regular case reviews and care team huddles to problem-solve complex cases and optimize care plans
• Participate in field-based member visits as needed to support engagement and care delivery

What Youll Need:

• Active Registered Nurse (RN) license in the state of Texas (required)
• Must be physically located in Travis County (AustinTX)
• Bilingual in English and Spanish (required)
• 2 years of experience in care management case management or related RN-level community-based care roles
• Reliable access to a vehicle and willingness to conduct in-person visits 12 times per week
• Experience working with Medicaid populations and individuals with complex medical behavioral health and/or social needs
• Strong clinical judgment communication skills and cultural humility
• Ability to work independently in a remote-first environment while collaborating within a multidisciplinary team
• Proficiency with EHRs documentation systems and virtual communication platforms
• Valid drivers license and active auto insurance

Because We Value You:

• Competitive base salary: $90000
• Comprehensive health vision & dental insurance
• 401k
• Monthly work-from-home expense stipend
• Flexible vacation policy with paid time off
• Opportunity for rapid career progression and personal growth
• Work from the comfort of your own home

Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including; criminal history reference checks and driving records if a role requires vehicle use.

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Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests were unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!