Junior End User Support (Mac & Linux)

Prague - Czech Republic

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

We are SatoshiLabs world-renowned pioneers in digital security and a bitcoin-first tech holding. We defined a whole new industry and proudly stand behind extraordinary projects such as Trezor Invity Tropic Square and Vexl.

As a Junior End User Support at SatoshiLabs youll help our colleagues with everyday technical topics from onboarding newcomers to solving various IT-related issues with their laptops VPNs printers OS updates etc.

If you have solid knowledge of macOS enjoy helping people are tech-savvy curious proactive and eager to learn let us know about yourself!

This role is great for students or fresh graduates who want to gain hands-on experience in a real tech environment.

Were open to both part-time (min. 20 h/week) or full-time cooperation. Are you in

What youll do

Take part in the onboarding of newcomers handing over hardware credentials explaining best practices etc.
Support colleagues with day-to-day technical topics such as:
- setup configuration and maintenance of laptops
- ensuring devices meet internal security standards
- assistance with macOS / Linux
- managing user accounts and permissions
- helping with common IT issues (VPN printers network access etc.)
Over time you may also get the opportunity to support senior colleagues on selected tasks as part of your growth

About you

You have good knowledge of macOS (hands-on experience with configuration troubleshooting and user settings)
Linux knowledge is a plus
You are user-oriented and enjoy helping people on a daily basis
Strong technical thinking and a problem-solving mindset
Willing to come to the office at least 23 days per week
English B2 (spoken & written)
Experience with macOS MDM is beneficial
Previous IT support / helpdesk experience is nice to have

What we offer

Be a part of a brand that has revolutionized the crypto industry more than once
Option to receive part of your compensation in bitcoin
Budget for professional growth (training courses and workshops of your choice)
Friendly open culture with regular company events and get-togethers
Renovated offices with a gym football table billiards PlayStation and 3D printer
Other perks: MultiSport card company mobile tariff free parking and more

Sounds good We want to hear from you: submit your CV along with a cover letter. Well definitely get in touch with you as soon as we review your application most likely within a week.

Required Experience:

Junior IC

We are SatoshiLabs world-renowned pioneers in digital security and a bitcoin-first tech holding. We defined a whole new industry and proudly stand behind extraordinary projects such as Trezor Invity Tropic Square and Vexl.As a Junior End User Support at SatoshiLabs youll help our colleagues with eve...