Systems Engineer, Client Engineering

Our team owns the Client Management Systems Application infrastructure and Collaboration tools globally for Amazon. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience.
We are looking for Systems Engineer with a macOS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about AWS and have experience automating large-scale macOS infrastructure deployments keep reading.

In this role you and your team will directly influence the macOS end-point management at Amazon. You will use native AWS services external 3rd party services and DevOps patterns to manage a growing fleet of macOS client devices. We are looking for a motivated team member to deliver results to our customers. This is a hands-on position where your daily activities will range from new system development to supporting the customers that depend on your services. You will use AWS products and DevOps patterns to build the next generation of macOS-based management tools.

Key job responsibilities
Contribute to automation efforts for a team advancing a service ownership culture with a primary focus on the macOS clients
Embrace the AWS ecosystem and drive innovation on top of it
Instill a culture that drives DevOps holds a high-quality bar with code reviews drives automation efforts to empower and removes barriers for your team
Translation of complex functional and technical requirements into detailed architecture and design
Working with others on the engineering team to participate in day-to-day development activities contributing to architecture decisions participating in designs design reviews and implementation.
Build services that can scale across hundred of thousands clients used by Amazonians worldwide
Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.
Maintain current technical knowledge of rapidly changing technology always on the lookout for new technologies and work with management and development teams to evolve current processes.

A day in the life
Review change requests and prioritize OS configuration tasks. Attend team meetings to discuss ongoing projects and challenges. Test new configurations in sandbox environments documenting issues and collaborating with the security team. Prepare and execute deployment plans starting with non-critical systems. Monitor deployments troubleshoot issues and make necessary adjustments. Respond to urgent configuration problems as they arise. Stay updated on OS patches and maintain accurate documentation. Prepare reports on deployment progress and plan future rollouts. Balance proactive improvements with reactive problem-solving to ensure optimal system performance. Continuously update knowledge and skills to keep pace with evolving OS technologies.

- 4 years of site reliability engineering (SRE) systems engineering systems administration DevOps security administration or network administration experience
- Bachelors degree in Systems Engineering Computer Science or related field or relevant work experience
- Experience in site reliability engineering (SRE) systems engineering systems administration DevOps security administration or network administration
- Experience in systems engineering
- Experience in any of the following: Python Java Perl PHP Ruby Bash Shell or equivalent
- 5 years of engineering work managing large-scale services experience

- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability scalability and security
- Experience working in 24/7 production environment
- Knowledge of configuration management systems such as Puppet Chef Ansible or related systems
- 7 Years macOS administration at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94000/year in our lowest geographic market up to $207900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.