Policy Correspondence & Editorial Specialist

About CGH Technologies

CGH Technologies Inc. is a federal government contractor delivering innovative solutions in Data Management Software Engineering and Business Intelligence. Headquartered in the Washington corridor we provide comprehensive management consulting software development and operational support services to Government Commercial and International clients. For more than two decades CGH has supported large complex environments across aviation infrastructure and security.

We are seeking a Policy Correspondence & Editorial Specialist to support Federal Aviation Administration (FAA) policy operations within a dynamic and mission-focused environment.

Position Overview

The Policy Correspondence & Editorial Specialist plays a key role in supporting FAA air traffic policy operations. This position manages the Policy Correspondence Mailbox oversees end-to-end workflow for policy documents and leads editorial review activities. The Specialist ensures the accurate and timely processing of policy changes memos Letters of Agreement (LOAs) interpretations and other technical or administrative documents.

This role also maintains document controls within the FAAs Knowledge Services Network (KSN) SharePoint system collaborating closely with internal teams FAA stakeholders and external partners to ensure compliance quality and consistency in policy publication.

Key Responsibilities

• Lead daily operations of the Policy Correspondence Mailbox routing tracking and managing policy packages through the FAAs policy change lifecycle.
• Assign and oversee workload for the Editorial Review Team; conduct editorial and technical reviews of FAA air traffic policy documents.
• Create update and maintain authoritative document controls and records in KSN SharePoint.
• Provide training guidance and support to FAA personnel editors contractors and SMEs on policy processes documentation standards and editorial requirements.
• Serve as a professional point of contact for FAA stakeholders federal partners and the public through official correspondence channels.
• Contribute to continuous improvement efforts including SOP updates workflow optimization and audit support.
• Provide director-level administrative or editorial assistance as needed.

Required Experience

• 5 years in policy administration technical writing editorial review document management or federal program support.
• Experience with SharePoint and Oxygen XML preferred especially in government or FAA policy environments.
• Prior direct experience working with the Federal Aviation Administration (FAA) is required.

Education

• Bachelors degree in English Technical Writing Communications Business or equivalent professional experience.

Technical & Computer Skills

• Oxygen XML Editor
• Microsoft Office Suite
• SharePoint

Additional Requirements

• U.S. Citizen or individual with a valid U.S. Work Visa who has lived in the U.S. for at least 3 years.
• Strong interpersonal communication and customer-facing skills; able to interpret and translate customer requirements into actionable tasks.
• Ability to manage a high volume of work prioritize effectively and work both independently and collaboratively.
• Ability to sit stand talk hear and operate a computer for extended periods; occasional light lifting up to 10 lbs may be required.
• Must successfully complete a Government background investigation.
• The hiring range for this position is $80K - $90K/year based on relevant experience and position requirements as determined by the customer parameters.

Benefits

CGH offers a comprehensive benefits package including:

• Medical dental and vision insurance
• Short- and long-term disability
• Life insurance
• Education reimbursement program
• Commuter benefits and flexible spending accounts
• 401(k) with company participation
• Paid holidays and Paid Time Off (PTO)

CGH Technologies Inc. is an Equal Opportunity Employer

Required Experience:

IC