Business Analyst Technology EDI
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Its not a package. Its a promise.
As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you. The places we go the elements we brave the promises we deliver its all possible because of our people. So whether youre looking to build new skills make an impact in your community or inspire your team we go there for you.
Description
As a Business Systems Analyst EDI & Integration you will be responsible for managing and optimizing electronic data interchange (EDI) processes and ensuring the accurate and efficient transfer of data between internal systems and trading partners. A key aspect of the role includes overseeing the evolution of Purolators B2B data products. This will include customer onboarding processes and driving the evolution of EDI services to meet changing business needs. You will also be involved in testing enhancements and troubleshooting EDI issues while maintaining compliance with industry standards. This group manages the data exchange for the majority of Purolators Order shipment status and Invoicing transactions.
Purolator is best-in-class and strives to be easy to do business with. You will help drive these standards daily.
Responsibilities
1. Strategic Competencies
Market Customer and Product Insights
Conduct research to understand customer needs pain points and workflows and synthesize insights for the
Product Manager.
Analyze market trends regulatory requirements and competitive solutions to highlight opportunities or risks.
Support creation of business cases ROI assessments and impact analyses for new product initiatives.
Alignment to Product Strategy
Ensure all requirement documentation process models and solution proposals align with the Product vision objectives and roadmap.
Identify gaps between current-state processes and the strategic direction of the product.
Provide the PM with structured data to support prioritization of features and enhancements.
2. Operational Competencies
Requirements and Documentation
Elicit validate and document detailed functional and non-functional requirements through interviews workshops and analysis.
Convert user and business needs into artifacts including user stories acceptance criteria process maps data flows and use cases.
Assist in our transition from Rule-Oriented formats to Scenario-Oriented stories using Gherkin (Given-When-Then).
Maintain traceability between requirements solution design and delivered features.
Process Analysis & Optimization
Map and analyze current-state processes; identify inefficiencies and improvement opportunities.
Define future-state workflows that support target business outcomes and product goals.
Identify opportunities for process improvements and automation including both using and developing AI-driven tools.
Coordinate with SMEs and engineering to validate feasibility and constraints.
Support Delivery & Execution
Assist PM and Engineering in clarifying requirements answering questions and refining user stories.
Participate in backlog grooming sprint planning and day-to-day delivery rituals as the primary detail owner.
Review and validate test plans for EDI enhancements and integrations.
Comfortable with using Xray or Zephyr for Jira to link requirements to test cases and ensure traceability.
Validate data mapping and translation accuracy for EDI formats (ANSI X12 EDIFACT).
Validate implemented features against requirements and acceptance criteria before release.
Data & Metrics Support
Gather data for KPIs user behavior and performance metrics to support product decisions.
Assist in defining measurement frameworks for new features and customer journeys.
3. Leadership Competencies
Cross-Functional Coordination
Act as a liaison among business units engineering design operations and legal to ensure consistent understanding of product needs.
Facilitate workshops requirements sessions and stakeholder reviews with clear documentation and follow-up.
Stakeholder Engagement
Translate complex technical or process concepts into clear business language.
Manage stakeholder expectations by surfacing trade-offs dependencies and risks early.
Ensure the voice of the customer is represented in discussions and decision-making.
Quality & Change Readiness
Support change management activities by preparing operational teams for new features (training materials process updates release notes).
Identify risks and issues related to requirements adoption or process changes and escalate appropriately.
Drive continuous improvement in requirements practices documentation quality and collaboration methods.
Education
- Bachelors degree in Computer Science Information Technology or related field.
- Minimum 5 years in IT services with a focus on systems analysis and technology solutions.
- Hands-on experience with Jira Confluence EDI platforms protocols (AS2 SFTP) and SAP invoicing.
Experience
Required Technical Skills
Process Mapping Tools: Proficiency in Miro Visio or Lucidchart for process maps and sequence flows.
Jira Confluence: Strong experience in Epics Stories Tasks and maintaining living documentation.
Xray or Zephyr for Jira: Strong experience in test management and traceability.
Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Smart and Customer focused.
Nice-to-Have Skills
EDI Integration Platforms: Cleo Integration Cloud (CIC) or IBM Sterling.
Performance & Automation Testing: JMeter or Python-based frameworks.
Cloud Expertise: AWS Certification or hands-on AWS experience.
AI Readiness: Any AI-related certifications or experience adapting BA practices to AI-driven tools.
Knowledge of supply chain processes and B2B customer data processes.
Additional Notes
- Live Skills Demonstration: Candidates will be expected to demonstrate Jira and BA capabilities in a practical test during the interview process.
- Work Arrangement: Hybrid currently 3 days per week in-office (Mississauga ON) subject to change.
POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Reports to: Senior Manager Technology
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process we will work with you to meet your needs.
At Purolator we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening the application process may involve the integration of human oversight with an automated AI solution (AI Tool) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages such as resume screening and skills assessments and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process please contact:
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values go to .
At Purolator every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live work and play.
Required Experience:
IC
Key Skills
- SQL
- Information Technology
- data integrity
- Test Scripts
- AS2
- Access
- Excel
- ERP
- XML
- Troubleshoot
- Edifact
- Computer information system
- Sftp
- UNIX
About Company
To succeed and grow, small business owners need a courier they can trust. Rely on Purolator for time-definite shipping, so you can focus on your business.
