Implementation Manager
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
At Digital Realty we are the foundation of the cloud enabling global enterprises to scale with confidence. When our customers critical deployments go live they rely on a seamless and precise implementation process. As an Implementation Manager you will be the driving force behind this pivotal phaseorchestrating complex customized projects that turn blueprints into operational reality within our data centers.
You will be the single point of accountability leading cross-functional teams and managing the complete project lifecycle. From initial planning to final handover you will ensure every technical detail is executed flawlessly on time within budget and to the highest standards of safety and quality. This is a role for a leader who thrives on complexity builds trusted partnerships and is passionate about delivering the infrastructure that powers innovation.
Your Mission: Key Responsibilities
- Lead End-to-End Project Delivery: Plan coordinate and execute technically complex customer implementation projects acting as the central hub for all internal and external stakeholders.
- Orchestrate Resources: Directly manage and allocate work to technicians engineers subcontractors and security teams ensuring optimal resource utilization and strict adherence to safety protocols.
- Be the Customer Champion: Serve as the primary customer liaison managing all communications coordinating on-site activities and securing necessary approvals to ensure transparency and satisfaction.
- Govern Budgets & Compliance: Track project budgets rigorously align costs with service pricing models and ensure full compliance with contractual obligations and quality standards.
- Ensure Seamless Transition: Oversee all project documentation for accuracy and facilitate a smooth operational handover to the Service Operations team upon completion.
Your Profile: Skills & Qualifications
Essential Experience & Skills:
- A minimum of 5 years of proven project management experience within a technical critical environment such as data centers telecommunications or industrial engineering.
- A strong background in managing complex implementations including subcontractor coordination budgeting KPI tracking and detailed reporting.
- Bachelors degree in Engineering Telecommunications or an equivalent certified electro-technical qualification (e.g. Master Technician).
- Solid technical understanding of electrotechnical systems; knowledge of cooling generators or fiber optics is a distinct advantage.
- Proficiency in technical documentation project reporting and advanced MS Office tools.
- Professional fluency in both Spanish and English (written and spoken).
The Right Mindset:
- A natural leader and communicator who builds trust with customers and teams alike.
- A strategic problem-solver who anticipates risks and drives solutions in a dynamic environment.
- Meticulously organized with an unwavering focus on detail quality and timelines.
- Commercially aware with a keen eye on project finances and value delivery.
Ready to build whats next If you are driven to lead high-stakes projects in a fast-paced international environment apply now to become a key architect of our customers success.
A bit about us
Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of300facilities in50metros across28countries on6continents. Weve3500colleagues around the world who work together come up with life-changing solutions and create connections that matter every day.
What we can offer
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.
Required Experience:
Manager
Key Skills
- Business Development
- Project Timelines
- Business Process
- Customer Service
- Client Expectations
- Account Management
- Salesforce
- Client Relationships
- Project Management
- ERP
- Java
- Client Service
- Consultants
- Management System
- Procedures
About Company
With Digital Realty, you can leverage our full interconnection capabilities across our global ecosystem including data centers, connectivity and cloud services.
