Technical Trainer
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Job Location:
North Canton, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate digitize and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected consumer-centric world. Join us inconnecting people to commerce in this vital rewardingrole.
Develops implements and / or delivers (via various channels) technical training as it relates to the organizations products / solutions. Primarily provides training directly to internal staff (i.e. engineering and technical team members sales consultants etc.) but will occasionally provide technical product training to product end-users partners and customers. Works with product development teams to update training materials and ensure accuracy and effectiveness of courseware and supporting materials to align with new product releases. Uses adaptive learning methodology to address specific training needs and makes use of technology to create e-learning computer-based and engaging customer training documents.
Responsibilities
- Delivers training services to defined internal audiences or designated customer base or within an assigned product area / domain.
- Partners with product technical sales and other subject matter experts (SMEs) to understand product features and functionality.
- Works with internal teams and/or customers to understand training needs.
- Designs develops delivers and maintains training materials and exercises.
- Provides first level trouble shooting for product-related issues while conducting training sessions.
- Evaluates training success through participant feedback and survey responses.
Qualifications
Required Qualifications
- Diploma or equivalent work experience required.
- Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Technical Training.
- Knowledge of MS Office suite of products
- Good business English skills (Written and spoken).
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure c ... View more
