IT Support Engineer
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
As an IT Support Engineer youll provide hands-on IT support and manage IT operations for our employees across various locations. Youll play a key role in maintaining IT systems managing inventory and ensuring seamless onboarding and offboarding your day-to-day you will:
Provide professional IT support to employees locally in Kyiv and remotely across different locations
Monitor and respond to IT Helpdesk requests in line with agreed SLAs
Manage IT equipment inventory
Manage onboarding and offboarding processes including for remote workers
Oversee and maintain A/V equipment for onsite events and meeting rooms
Handle endpoint installations upgrades and troubleshooting for Windows MacOS and Linux environments
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This is primarily an on-site role with the possibility of a hybrid arrangement within the team: 41.
Qualifications :
3 years of hands-on experience as an IT professional in IT support and/or administration
Experience with full IT asset lifecycle management
Proficiency in managing multi-OS environments (MacOS Windows and Linux)
Strong troubleshooting problem-solving and communication skills
Experience with Active Directory Azure and GSuite environments
Familiarity with audio conference room technologies and tools like Meraki Jira Intune Jamf and Slack
Proactive customer service mindset with attention to detail
Strong ability to work collaboratively within a team
Good spoken and written English
Experience with automation scripting and AI tools or products an advantage
Additional Information :
We are Wixs IT Team. We provide technical assistance and support to Wix employees regarding computers servers hardware software and events on a global scale. We take care of everything from configuration to control and maintenance troubleshooting and monitoring using the newest technology for device management services Ansible and automation engines. We build fully automated processes for monitoring purchasing security incidences SLM CRM etc.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Engineering Support
- Law Enforcement
- ABB
- Information Security
- Adobe Dreamweaver
- Data Analysis
About Company
Wix is a leading global software platform for small businesses to operate online with millions of registered users in 190 countries. Wix was founded on the belief that the Internet should be accessible to everyone to develop, create and contribute. Through free and premium subscriptio ... View more
