Head of Butler
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Job Location:
Yanbu - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
To constantly monitor guest service level ensuring a maximum guest satisfaction.
Establish good public relations with all guests
Demonstrates a commitment to provide warm anticipative service to exceed the needs and expectations of our discerning guests
Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up
Receives records and distributes various reports via the Opera system
always transmits guest requests and preferences accurately to the team
Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Front Office team in
Qualifications :
Luxury five star experience necessary
Prior formalized training as a butler is highly regarded
Strong leadership qualities interpersonal and communication skills
Strong attention to detail Highly responsible organized & reliable
Strong interpersonal and problem solving abilities
High level of integrity enthusiasm dedication and support for continuous improvement.
Must be a self-starter coach & mentor who can inspire the team to perform their best.
Flexible management style to meet challenge of a changing work environment.
Additional Information :
Your team and working environment:
- Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys including the most luxurious suite in Madinah two- and three-bedroom suites three dining outlets an executive lounge two meeting rooms and a fitness center with a gym stand out as a beacon of modern luxury and French savoir-faire blending the brands unique sense of joie de vivre with the very best of the local.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Marketing & Promotions
- Attorney At Law
- Jni
- Airlines
- Art
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
