Customer Expansion Team Leader
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
The Role
Reporting directly to our COO you will be the core of our expansion strategy. You wont just be a manager but a strategic coach tasked with maximizing the customer lifecycle and value.
Key Responsibilities
As the Sales Upsell Leader you will be primarily responsible for:
- Leading and motivating a team of Customer Expansion Specialists ensuring high performance and a quality commercial approach
- Defining the Upsell strategy across various client segments optimizing processes and minimizing the Churn rate.
- Promoting a consultative sales model helping doctors understand the value of the proposed solutions and how they can impact their business.
- Analyzing portfolio data identifying growth opportunities and areas for improvement.
- Working closely with Marketing Customer Success and Product to create effective campaigns initiatives and materials.
- Monitoring weekly and monthly KPIs ensuring accurate forecasting.
Qualifications :
We are looking for
- 35 years of experience in sales / customer expansion roles (upselling inside sales account management).
- Ability to lead teams and improve performance through coaching processes and analysis.
- Experience in SaaS digital or tech environments.
- Analytical skills and familiarity with KPIs metrics and CRM (Hubspot / Salesforce).
- Professional knowledge of English language.
Nice to Have
- 12 years of experience managing goal-oriented teams focused on business objectives.
- Experience selling marketing products (e.g. Google Ads).
- Interest in the healthcare sector.
Additional Information :
What we offer:
- Total compensation aligned with your experience
- Uncapped commission plan.
- Welfare for you and your family
- Ticket restaurants
- Smartworking policy 50% based in Rome
- Key role in a fast-growing high-impact company
Selection process:
- Phone/video screening with HR
- Interview with Customer Expansion Team Leader
- Interview with COO
- Interview with CEO
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
Join MioDottore, the leading digital platform that is revolutionizing healthcare in Italy! Our mission? To make the healthcare experience more human and digital, improving the lives of both doctors and patients.
