Principal Product Designer – Map Viewer

Overview

Join Esris Product Design team as a Principal Product Designer where youll lead the design vision for ArcGIS Map Viewer our flagship web-mapping application used to explore analyze and communicate spatial data. Map Viewer empowers users to tell compelling stories answer complex questions and solve real-world problems through interactive this role youll drive strategic design initiatives mentor designers and collaborate across disciplines to shape the future of mapping experiences in ArcGIS Online.

Responsibilities

Individual Contributor Responsibilities

• Lead the end-to-end design strategy for Map Viewer aligning user needs business goals and technical feasibility across multiple teams and product lines
• Drive cross-functional collaboration with developers product managers researchers and stakeholders to define and deliver mapping experiences using participatory and iterative design techniques
• Coordinate with stakeholders to identify requirements and specifications for the development of new and established features
• Develop personas user journeys information architecture diagrams wireframes visual design and prototypes
• Identify enhancements to product designs by conducting user research (usability testing surveys customer interviews and more) with prototypes and fully developed projects
• Develop and present holistic design solutions that address business brand and user requirements
• Ensure accessibility inclusivity and usability are embedded in all design work advocating for WCAG 2.1/Section 508 compliance
• Effectively communicate conceptual ideas design rationale and the specifics of the user-centered design process to cross-functional teams

Design Leadership & Process Responsibilities

• Champion user-centered design across the organization by defining experience principles and advocating for design excellence
• Establish and evolve design systems and patterns in partnership with the design system team to ensure consistency and efficiency across the ArcGIS platform
• Influence product direction by identifying opportunities for innovation shaping product roadmaps and contributing to strategic planning
• Mentor and guide other designers fostering growth through design critiques coaching and thought leadership
• Work with leadership and stakeholders to suggest and implement improvements for team processes including change management strategies that support scaling and sustainability
• Stay ahead of industry trends bringing fresh thinking and best practices to elevate the design discipline at Esri

Requirements

• 8 years of experience designing complex enterprise-grade web applications preferably in SaaS or GIS-related domains
• Proven track record of leading strategic design initiatives and delivering impactful outcomes across multiple teams or products
• Expertise in Figma design systems and component-based design workflows
• Deep understanding of accessibility standards (WCAG 2.1/Section 508) and experience embedding accessibility into design and development processes
• Strong portfolio showcasing strategic thinking elegant design solutions and measurable impact
• Exceptional communication and storytelling skills with the ability to influence and inspire across disciplines and levels
• Experience conducting and applying user research to inform design decisions
• Demonstrated ability to navigate ambiguity prioritize effectively and drive alignment across diverse stakeholders
• Bachelors degree in human-centered design HCI interaction design or related field

Recommended Qualifications

• Masters degree in human-centered design HCI interaction design or related field

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