Performance and Results Manager
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Job Location:
Richmond, VA - USA
Yearly Salary:
$ 82289 - 136341
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Are you RichmondR.E.A.D.YRespect.Equity.Accountability.DiversityYOU!!!
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:- Virginia Retirement System (VRS)
- Language Incentive
- Referral Bonus
- Tuition Assistance Program
Description
The Office of Community Wealth Building (OCWB) seeks a visionary and results-driven leader to serve as Performance and Results Manager. The incumbent will be the chief integrator of success management and systems change strengthening the Citys capacity to promote resilience revitalization and inclusive prosperity. This position oversees the coordination policy performance and quality-improvement functions of OCWB by advancing data-informed decision-making refining the performance systems and operationalizing the collective impact framework through cross-agency collaboration participatory governance and measurable results all in alignment with City Code 2-742.
As a key steward of the Citys poverty reduction and economic mobility agenda the Performance and Results Manager ensures that OCWB initiatives are rooted in people-centered empowerment community-informed metrics and data-verified performance. The incumbent will supervise and guide the professional development of staff cultivating a culture of curiosity accountability and excellence consistent with OCWBs guiding principles of dignity over deficiency equity over charity power-sharing over top-down planning innovation with integrityandsustainability over short-term wins.
Duties include but are not limited to
- Performance/Results Management and Strategy:Design and lead OCWBs results management framework integrating data-driven strategy success management and program performance accountability across all divisions. Oversee the tracking evaluation and reporting of poverty reduction outcomes ensuring accuracy and consistency across data systems. Translate strategic priorities into measurable objectives and operational plans that advance resilience revitalization and inclusive prosperity. Apply Data with Dignity principles to ensure community data is collected and used ethically respectfully and transparently.
- Policy and Systems Change:Lead OCWBs work to ensure the City of Richmonds policies consistently promote the economic mobility framework coordinated by OCWB. Responsible for an assessment of existing City policies that leads to prioritized recommendations for citywide policy improvements. Ensure OCWB provides meaningful input on the Citys legislative priorities aligned with community wealth building. Champion community participation in policy design and program evaluation through listening sessions interviews community feedback on policy ideas and resident advisory mechanisms. Manage internal and external policy analysis to anticipate legislative and funding impacts of policies on communities experiencing poverty coordinating. Collaborate with stakeholders within and beyond the City of Richmond to codify systems improvements that advance the regional economic mobility efforts.
- Coordination and Collective Impact:Using the Mayors Action Plan as a guide serve as the central coordinator for the Citys collective impact strategy by aligning data systems performance measures and shared outcomes among government nonprofit philanthropic and regional partners in support of community wealth building. Embed the offices coordination and collective impact functions into program design and delivery to strengthen alignment reduce duplication and optimize resource use. Facilitate strategic partnerships that enhance service quality and advance equitable community-centered outcomes.
- Staff Supervision and Organizational Culture:Supervise and mentor professional staff fostering a culture of accountability collaboration and continuous learning. Identify and implement professional development opportunities that build staff capacity in results-based management data literacy participatory evaluation and other areas of professionalism. Promote innovation shared ownership and operational excellence throughout the organization.
Qualifications Special Certifications and Licenses
Minimum qualifications:
- Bachelors degree in business public administration urban planning economics human services or related field; masterspreferred.
- Five (5) years of executive level professional experience in results-based management community development economic mobility public policy change management data-driven analysis and process improvement quality improvement program management human services or other related fields.
- Proven success in developing or implementing results frameworks logic modelsand/orperformance dashboards.
- Experience implementing data-driven strategies and internal processes that involve community engagement and/or participatory governance to evaluate the effectiveness of existing programs and/or develop strategies for program evaluation continuous improvement and operational efficiency.
- Proven track record leading collaborative efforts with community stakeholders to define and develop new services and/or forge and/or steward cross-sector partnerships
- Proven policy development experience particularly in codifying consistent policies for economic mobility initiatives or social programs.
- Demonstrated success supervising and guiding diverse cross-functional teams identifying professional development opportunities for staff and promoting an environment of cooperation creativity and excellence.
- Exceptional analytical communication and facilitation skills with the ability to synthesize complex data into meaningful insights.
- Strong commitment to the mission foundational pillars and guiding values of OCWB.
Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.
ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts electrical currents vibrations etc.; atmospheric conditions such as fumes odors dusts gases and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people imminent danger and a threatening environment.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments incumbents must be able to perform detailed work on multiple concurrent tasks with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk hear see and perform repetitive motions; and occasionally climb stoop crouch reach stand walk push pull lift finger grasp and feel. The working conditions may include environmental terms of the physical strength to perform the essential duties this classification is considered to be light work exerting up to 20 pounds of force occasionally up to 10 pounds of force frequently and a negligible amount of force constantly to move objects.
* Internal use: HR Generalist to review.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Jessica McKenzie Human Resources Manager by email at .
This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.
The City of Richmond Values Veterans.We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
Required Experience:
Manager
Key Skills
- Arabic Speaking
- Access Control System
- B2C
- Account Management
- Legal Operations
- Broadcast
