Senior Director, Gen AI

Visa aims to position itself as a global leader in AI-driven innovation by leveraging Generative AI to transform Corporate IT into a strategic engine for growth. The Senior Director GenAI will define and execute an enterprise-wide AI roadmap ensuring ethical secure and compliant adoption while modernizing IT infrastructure through AI-powered automation and predictive analytics. By harnessing Visas vast transaction data for real-time intelligence and deploying synthetic data for secure testing this role will unlock new insights and accelerate innovation. Additionally AI-driven tools will enhance employee productivity and customer experiences through virtual assistants multilingual chatbots and personalized services. These initiatives will deliver measurable outcomes including reduced operational costs faster product launches improved risk management and a stronger competitive edge. 

Essential Functions:

Strategic Leadership

• Define and execute the corporate Gen AI roadmap aligned with business goals.
• Identify high-impact use cases across internal Visa enterprise clients (e.g. Corporate IT Finance People Legal).
• Establish governance frameworks for ethical and responsible AI deployment.
• Act as a force multiplier and magnify the organizations ability to deliver value at scale.

Technology Development

• Oversee the design development and deployment of GenAI models and platforms.
• Drive integration of AI solutions into existing enterprise systems and workflows.
• Ensure scalability security and compliance with regulatory standards.
• Evaluate and implement AI ethics and bias mitigation strategies.

Innovation & Research

• Stay ahead of emerging trends in AI machine learning and large language models.
• Foster partnerships with Visas internal AI research teams industry leaders and technology vendors.
• Promote a culture of experimentation and continuous improvement in the realm of Corporate IT.

Team Leadership

• Build and manage a high-performing team and multidisciplinary team of software development engineers data engineers product managers and technical program managers. 
• Mentor and develop talent to support long-term organizational AI capabilities.

Stakeholder Engagement

• Collaborate with executive leadership to align AI initiatives with Visas 2030 strategy and the Corporate IT roadmap.
• Communicate complex AI concepts to non-technical stakeholders effectively.
• Drive change management and adoption of Corporate Gen AI tools across the organization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications:

• 12 years of relevant work experience and a Bachelors degree OR 15 years of relevant work experience

Preferred Qualifications:

• 15 or more years of experience with a Bachelors Degree or 12 years of experience with an Advanced Degree (e.g. Masters MBA JD or MD) PhD with 9 years of experience
• Masters or Ph.D. in Computer Science Artificial Intelligence Data Science or related field.
• Expertise in building and deploying LLMs NLP and advanced ML techniques.
• Strong understanding of cloud platforms (Azure AWS GCP) and MLOps.
• Exceptional strategic thinking communication and leadership skills.
• Demonstrated ability to deliver consistent results while fostering healthy sustainable team cultures
• Exceptional talent for developing teams and technical bench through structured coaching feedback and accountability
• Proven track record of enterprise-scale IT transformation projects.
• Familiarity with data governance security and compliance frameworks.
• Knowledge of data engineering API integration and enterprise architecture.
• Self-motivated with the ability to exercise independent judgment with minimal direction.
• Strong leadership and organizational skills with the ability to adapt quickly to changing enterprise priorities.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 206100.00 to 322150.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time