Customer Support / Administrative
Troubleshoot triage resolve HR service requests via phone text email Help Case ticket and ensure accurate resolution within established SLAs.
Provide support to HR users employees and managers with HR master data transactions in various Workday modules.
Maintain and update HR Operations Team Knowledge Base and Workday Help Articles.
Mail handling for Corporate HR Team.
HR Programs
Manage and/or support various HR Programs including Tuition Reimbursement Employee Recognition Awards and Document Management.
Manage and/or support unemployment administration and WOTC including audit reports and process compliance.
Support personnel file requests from employees HR Leadership Legal and Compliance.
Workday Process Administrator
Provide support for Workday business processes including researching and resolving functional Workday problems unexpected results or process issues.
Manage daily tasks for HR Administrator security group including reviewing business processes for accuracy and policy compliance.
Conduct regular data audits and partner with HR Business Partners to ensure data accuracy and drive process completion.
Support ongoing Workday implementation optimization and adoption. Assist in testing new solutions.
Knowledge Skills and Abilities
Strong attention to detail process orientation and quality of work.
Ability to manage data for complex organization with variances in pay rules state requirements and union rules.
Ability to work effectively in a high-volume fast-paced HR Operations environment.
Clear and concise written and verbal communication skills.
Ability to manage multiple projects with competing deadlines.
Experience with using logic and proven methodologies to solve difficult problems with effective solutions.
Discipline to work with highly confidential information and ability to critically analyze data input/output for accuracy and effectiveness.
Proficient in Microsoft Office applications particularly with MS Excel.
Education and Experience
Bachelors degree in Human Resources Business Administration or related field
1-3 years of experience working within a corporate/centralized HRIS department and has a good understanding of HR practices reporting and analytics needs
We offer competitive company benefits to eligible positions such as :
Voluntary Wellness Programs
Benefits may vary based on job country union role and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
This is to notify the general public that some individuals/entities are using the thyssenkrupp (TK) name trademark domain name and logo without authorization. They are posing as employees representatives or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts websites telephone calls emails or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask solicit or accept any monies in any form from candidates job applicants or potential jobseekers who have applied to or wish to apply to TK whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
TK does not:
job offers from free email services like Gmail Rediffmail Yahoo mail etc.;
payment of any kind from prospective jobseekers or candidates for employment;
anyone to collect money or agree to any monetary arrangement in return for a job at TK;
checks to job seekers; or
job offers through third the event TK uses professional recruitment services through a third party offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
strongly recommends that potential jobseekers do not respond to such fake solicitations in any manner;
will not be responsible to anyone acting on an employment offer that is not directly made by TK;
making an employment offer in return for money is not authorized by TK; and
reserves the right to take legal action including criminal action against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at to view authentic job openings at TK.
If you receive any unauthorized suspicious or fraudulent offers or interview calls please email us at
We shall not accept any liability towards the representation made in any fraudulent communication or its consequences and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
Required Experience:
Unclear Seniority