Job Opportunities Tele-InterviewerUnderwriter Individual
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job ID:9589
Working Business Language: English.
Salary: At Wawanesa salary is only one component of a holistic comprehensive and competitive offering that we provide to our addition to salary full-time and part-time permanent employees are eligible for an annual bonus plan leave of absence top-up programs and provided with generous vacation time personal days premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors including but not limited to: your work location local labour market conditions external market salary data internal pay equity and the knowledge skills experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $60000 - $ with salary expectations outside of the range are still encouraged to apply.
About Us
At Wawanesa were proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote may work from any of the following locations: Winnipeg MB; Vancouver BC; Calgary AB; Edmonton AB.
The Wawanesa Mutual Insurance Company (Wawanesa Mutual) founded in 1896 is one of Canadas largest mutual insurers with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual with its National Headquarters in Winnipeg is the parent company of Wawanesa Life which provides life insurance products and services throughout Canada and Western Financial Group which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada and we are home to more than 3600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities donating more than $3.5 million annually to charitable organizations including over $2 million annually in support of people on the front lines of climate change. To learn more visit .
We are currently looking for dedicated driven and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
Working under general supervision this role supports Wawanesas success by coordinating and conducting medical interviews with clients applying for life insurance reviewing and assessing the risk of life and living benefits insurance applications. This role is responsible for collection of confidential information about clients medical and non-medical history review medical financial and personal information to determine an applicants insurability using online and internal tools.
Job Responsibilities
- Complete recorded tele interviews and document the answers while demonstrating active listening skills and applying the underwriting knowledge and creativity to deliver exceptional customer experience.
- Review individual life insurance applications and underwriting requirements to evaluate the degree of risk involved through assessment of an individuals medical history habits occupational hazards financial background insurable interest and other information pertinent to the decision.
- Select and classify risks according to company and reinsurance underwriting guidelines and compliance with all legislation and consumer regulation as they apply to risk classification privacy and disclosure.
- Develop and maintain a strong working knowledge of company underwriting guidelines workflow and business rules to properly refer cases to reinsurers order additional underwriting requirements and refer cases to senior underwriters for review.
- Maintain accurate records of decisions made and maintain completeness of policy data.
- Work effectively towards team goals.
- Provide excellent customer service and build positive relationships with internal and external clients including customers brokers reinsurers and internal business units.
- Meet or exceed company service standards.
- Perform other duties as assigned.
Qualifications
- One (1) years experience in Life and/or Living Benefits is required.
- Experience in medical interview or a call centre or a customer service environment.
- Post-secondary education or related business/field experience.
- Actively working towards or completion of FALU is required.
- Actively working towards or completion of FLMI is required.
- Strong knowledge of human anatomy medical terminology diseases tests and treatments.
- Strong knowledge of non-medical risk factors (e.g. occupation avocation etc.).
- Working knowledge of Microsoft Office suite is required.
- A commitment to continuous learning and personal development is required.
- Strong analytical and problem-solving skills with the ability to select and implement best solutions.
- Comfortable working under pressure in a high volume fast paced environment and handling stressful situations in a professional manner.
- Strong time management and organization skills with the ability to establish priorities and meet Company service standards while being flexible in times of pressure and change.
- Ability to contribute to a positive and collaborative work atmosphere.
- Strong communication skills both written and oral with the ability to communicate at the right level for the audience.
- Excellent attention to detail with the ability to review information carefully and comprehensively.
- Must be available to work shifts between the hours of 9AM-8PM PST.
- Punjabi language is considered an asset.
#LI-Hybrid #LI-JB3
Wawanesa is proud to be one ofManitobas Top Employers a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work!
Diversity Equity Inclusion& Belonging
At Wawanesa we are committed to Diversity Equity Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people this is supported by having a representative workforce.
We welcome applications from all qualified candidates including racialized persons women Indigenous Peoples persons with disabilities members of the 2SLGBTQIA community gender-diverse and neurodiverse individuals and anyone who can contribute to the further diversification of thought and ideas.
We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process please reach out in confidence to .
All Wawanesa job applicants are subject to Wawanesas .
Key Skills
- Loan Processing
- Computer Skills
- Fraud
- Math
- Banking
- Pricing
- Analysis Skills
- Fair Housing Regulations
- Underwriting
- Financial Analysis
- negotiation
- Phone Etiquette
About Company
Wawanesa Insurance offers affordable rates for homeowners, home, renters, car insurance and more in the U.S. Get a free insurance quote online to see how much you can start saving!
