Player Services Cashier
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Job Location:
Ramona, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Cherokee Casino Ramona is looking for someone to join our Player Services Cashier team. As a Player Services Cashier you will facilitate a variety of cash and non-cash transactions assist guests with rewards program enrollment and promote casino events and offers. Youll play a key role in maintaining financial accuracy safeguarding assets and creating a welcoming environment for guests. This position requires strong attention to detail customer service skills and the ability to work in a fast-paced gaming environment.
Responsibilities
- Process high-volume cash and non-cash transactions including chip redemption check cashing and voucher redemptions
- Enroll guests in the One Star Rewards program and issue membership cards
- Promote ongoing casino promotions and explain program benefits
- Conduct basic player evaluations and outbound scripted calls
- Verify and distribute jackpot payments and complete required documentation
- Maintain accountability for ATMs kiosks and cage transactions
- Reconcile daily transactions and ensure accuracy of funds exchanged
- Handle guest requests and disputes professionally escalating when needed
- Maintain confidentiality of guest and casino information
- Keep work area clean organized and compliant with safety standards
Qualifications
- High School Diploma or GED required
- One year of cash handling or customer service experience preferred
- Excellent written and verbal communication skills
- Strong mathematical accuracy and attention to detail
- Ability to learn and explain casino games promotions and amenities
- Proficient in computer software relevant to the role
- Ability to make sound decisions in guest service situations
- Must have and maintain a valid drivers license and liability insurance
- Ability to obtain and maintain licensing from the appropriate gaming authority
- Capable of lifting up to 50 lbs and working varied shifts including weekends and holidays
- Comfortable working in environments with crowd noise and second-hand smoke
Key Skills
- Active Directory
- Logistics Distribution
- Bilingual
- Import
- Administration Support
- Jboss
About Company
Join the team that values your skills and expertise. Preting was founded by a unique mix of national security professionals who have extensive experience protecting vital interests. ;We combine the ingenuity of the special operations enterprise with the flexibility and innovation of t ... View more
