Our Opportunity
At Chewy we strive to be the most trusted and convenient online destination for pet parents and our partners vets and service providers alike. Our success is measured by the happiness of the people and pets we serve not simply by the amount of pet supplies we deliver. Thats why we continue to think outside the Chewy box to delight surprise and thank our loyal pet lovers!
Chewy provides exceptional value to pet parents by offering consistently compelling and competitive prices Autoship discounts and promotions on a wide range of private and national brand pet products. We are committed to transparency fairness and predictability and Chewy strives to price according to the best interests of pet parents not to our own short-term financial goals. We prioritize long-term relationships built on trust and satisfaction with pet parents that we intend to maintain across multiple generations.
Chewy is hiring a Senior Director of Pricing and Data Science to lead our core central pricing function with responsibility for ensuring that all 200K products that Chewy sells from cat treats to horse hoof oil to custom compounded pet arthritis medicines are priced sharply. The Pricing team has five key accountabilities: (1) Accuracy. We determine the customer-facing website prices list prices was prices and per unit prices for a catalog of >100K products ranging from dog toys to horse vaccinations and must ensure that every one of those products is priced exactly as intended. (2) Competitiveness. We rigorously benchmark Chewy prices against other leading retailers veterinary practices and regional distributors. This includes both online and offline sources. Customers can feel confident they will always get a great price on anything they buy on Chewy. (3) Consistency. Prices should be logical and predictable; we dont control our product costs nor prevailing market rates but we do protect Chewy customers from unnecessary or unhealthy price volatility with guardrails and exception review processes. (4) Profitability. The prices we set directly impact Chewys bottom line so we partner closely with Finance to ensure pricing strategies/assumptions/actions/trends are precisely bridged and reflected in P&L reports or forecasts. (5) Trust. We listen to our customers and deep dive outliers and/or defects at a SKU or order level >500 times per week.
Organizationally this leadership role will lead all aspects of four core sub-teams:
- Pricing Operations which implements price changes performs QA audits manages defect resolution ensures pricing accuracy across the live catalog and oversees compliance with MAP price matching and internal audit controls.
- Pricing Analytics which builds dashboards monitors performance develops insights and supports leadership reviews (WBRs MBRs). Pricing Analytics owns recurring reporting on competitiveness MAP exposure and pricing actions.
- Pricing Data Science which develops and maintains elasticity models generative AI agents reinforcement learning algorithms propensity scores and ASP forecasts.
- Pricing Product Management which defines the pricing platform roadmap prioritizes improvements measures business impact and drives user adoption of pricing tools.
The ideal candidate will excel at Think Big Operate at Depth Deliver Results and Earns Trust. Expect to craft a bold innovative and ambitious multi-year vision for the team. You will also roll up your sleeves to solve complex and highly technical problems. You will be goal-oriented and demonstrate a high degree of ownership yet also be able to drive high judgment decisions in close collaboration with CM Finance Marketing and Supply Chain leaders across the company and to communicate complex dilemmas clearly and concisely with a Customers First attitude to both technical and non-technical leaders.
What Youll Need
- MBA or MS degree in Economics Applied Mathematics Finance or a related technical field
- 10 years of professional experience with a consistently strong track record and pace of advancement
- 5 years of retail or e-commerce pricing industry experience
- 5 years directly managing >10 person teams
- Expertise working with dynamic pricing causal inference A/B testing machine learning and generative AI algorithms
- Strong written and verbal executive communication skills
Required Experience:
Exec
Our OpportunityAt Chewy we strive to be the most trusted and convenient online destination for pet parents and our partners vets and service providers alike. Our success is measured by the happiness of the people and pets we serve not simply by the amount of pet supplies we deliver. Thats why we c...
Our Opportunity
At Chewy we strive to be the most trusted and convenient online destination for pet parents and our partners vets and service providers alike. Our success is measured by the happiness of the people and pets we serve not simply by the amount of pet supplies we deliver. Thats why we continue to think outside the Chewy box to delight surprise and thank our loyal pet lovers!
Chewy provides exceptional value to pet parents by offering consistently compelling and competitive prices Autoship discounts and promotions on a wide range of private and national brand pet products. We are committed to transparency fairness and predictability and Chewy strives to price according to the best interests of pet parents not to our own short-term financial goals. We prioritize long-term relationships built on trust and satisfaction with pet parents that we intend to maintain across multiple generations.
Chewy is hiring a Senior Director of Pricing and Data Science to lead our core central pricing function with responsibility for ensuring that all 200K products that Chewy sells from cat treats to horse hoof oil to custom compounded pet arthritis medicines are priced sharply. The Pricing team has five key accountabilities: (1) Accuracy. We determine the customer-facing website prices list prices was prices and per unit prices for a catalog of >100K products ranging from dog toys to horse vaccinations and must ensure that every one of those products is priced exactly as intended. (2) Competitiveness. We rigorously benchmark Chewy prices against other leading retailers veterinary practices and regional distributors. This includes both online and offline sources. Customers can feel confident they will always get a great price on anything they buy on Chewy. (3) Consistency. Prices should be logical and predictable; we dont control our product costs nor prevailing market rates but we do protect Chewy customers from unnecessary or unhealthy price volatility with guardrails and exception review processes. (4) Profitability. The prices we set directly impact Chewys bottom line so we partner closely with Finance to ensure pricing strategies/assumptions/actions/trends are precisely bridged and reflected in P&L reports or forecasts. (5) Trust. We listen to our customers and deep dive outliers and/or defects at a SKU or order level >500 times per week.
Organizationally this leadership role will lead all aspects of four core sub-teams:
- Pricing Operations which implements price changes performs QA audits manages defect resolution ensures pricing accuracy across the live catalog and oversees compliance with MAP price matching and internal audit controls.
- Pricing Analytics which builds dashboards monitors performance develops insights and supports leadership reviews (WBRs MBRs). Pricing Analytics owns recurring reporting on competitiveness MAP exposure and pricing actions.
- Pricing Data Science which develops and maintains elasticity models generative AI agents reinforcement learning algorithms propensity scores and ASP forecasts.
- Pricing Product Management which defines the pricing platform roadmap prioritizes improvements measures business impact and drives user adoption of pricing tools.
The ideal candidate will excel at Think Big Operate at Depth Deliver Results and Earns Trust. Expect to craft a bold innovative and ambitious multi-year vision for the team. You will also roll up your sleeves to solve complex and highly technical problems. You will be goal-oriented and demonstrate a high degree of ownership yet also be able to drive high judgment decisions in close collaboration with CM Finance Marketing and Supply Chain leaders across the company and to communicate complex dilemmas clearly and concisely with a Customers First attitude to both technical and non-technical leaders.
What Youll Need
- MBA or MS degree in Economics Applied Mathematics Finance or a related technical field
- 10 years of professional experience with a consistently strong track record and pace of advancement
- 5 years of retail or e-commerce pricing industry experience
- 5 years directly managing >10 person teams
- Expertise working with dynamic pricing causal inference A/B testing machine learning and generative AI algorithms
- Strong written and verbal executive communication skills
Required Experience:
Exec
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