Inspections Scheduler
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Job Location:
Rancho Cordova, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Build your best future with the Johnson Controls team
As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!
What we offer
Competitive salary
Paid vacation/holidays/sick time Comprehensive benefits package including 401K medical dental and vision care - Available day one
Extensive product and on the job/cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle (as applicable) Tools and Equipment to complete all jobs
Providing Scheduling and management support
JCI Employee discount programs (The Loop by Perk Spot)
Check us Out: A Day in the Life of the Building of the Future you will do
The qualified candidate will be integral in the continued success and growth of the districts service department possess high energy level strong administrative skills with emphasis on organizational abilities interpersonal communications and customer service skills. Must have attention to detail and excellent communication skills are required. Candidate will perform a variety of customer service/dispatching and administrative duties required to receive screen record prioritize assign and close customer requests for technical service support and life safety systems inspections. Responsible for processing billing invoices.
How you will do it
Contact customer to communicate status changes
Professionally field customer complaints and attempt to resolve involving supervisor when necessary
Validate and perform invoicing transactions for service calls in Oracle based computer systems daily
What we look for
Required
High School diploma or equivalent certification required
2 years administrative experience
Experience in Fire and Security or other major industries a plus
Strong PC literacy proficiency in Microsoft Outlook Word Excel or PowerPoint
Excellent verbal and written communication skills
A strong work ethic and ability to communicate effectively with upper management
Ability to navigate through matrix organization and multi-task problem-solve and adapt to change in a fast-paced dynamic environment
Customer service mindset and high interpersonal savvy and approachable
Consistent pleasant and professional demeanor toward all levels of team members
Ability to complete assigned tasks with a minimum of guidance and oversight
Ability to prioritize multiple tasks
Must be able pass a pre-employment background and drug-screening
Preferred
Scheduling experience
Other responsibilities could include:
Coordinate schedules for service Inspection technicians
Confirm appointments by calling the customers
Process job closeouts
Run reports to review service technician activity
Make sure that emergency issues are prioritized and handled on a timely manner
Return customers calls
Other duties as assigned which may include but are not limited to:
Managing Inspection Sub Contractor Program (where applicable)
Processing all Check Requests necessary for Inspection Dept.
Process Inspection Reports and send or upload where necessary for jurisdiction compliance
Assist with clerical and administrative duties including but not limited to ordering supplies filing faxing.
Create file assign customer numbers distribution of paperwork
Other duties as assigned
HIRING HOURLY RANGE: (Hourly rate to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.) This position includes a competitive benefits package. For details please visit the Employee Benefits tab on our main careers page at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
