As Specialist Adoption Architect you will provide technical expertise through sales presentations product demonstrations installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.
May build a mini-application based on customer requirements to demonstrate feasibility of the application often requiring rapid prototyping and/or product demo for client. May provide software development and consultation to prospective users and/or product capability assessment and validation. Ensures that the product application/solution is functioning according to specifications. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
What you will do:
Executes and documents technical engagements as defined by the customers Success Plan initiatives that advance the adoption and growth in consumption of Red Hat products
Conducts reviews of the customers environment and applications to ensure they are well-architected following Red Hat product best practices
Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources
Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption
Be curious and proactive staying abreast of Red Hats ecosystem and technology changes
What you will bring:
Ability to lead and deliver consultative type customer-facing engagements
Experience in defining and gathering goals requirements and determining outcomes which can be used to plan work to be done with customers to ultimately delivery on customer outcomes
Experience with and practical knowledge of DevOps/Automation tools such as Ansible CI Tools Git Python (or other similar/relevant experience)
Proficient verbal and written English communication skills with an ability to convey complex information to customers both clearly and concisely
Demonstrable presentation and facilitation skills
Willingness to travel within the region to visit customers
Experience with and intimate knowledge of DevOps/Automation tools such as Ansible CI Tools Git Python (or other similar/relevant experience
Experience in scripting and coding (especially Python)
Expert level hands-on experience with AAP
High-level familiarity with Chef Puppet Salt and others in the space
Significant technical experience in at least one major IT domain such as:
Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions
Linux-based workloads
Continuous integration (CI) and continuous deployment (CD) pipeline
Network technologies like Cisco Juniper Checkpoint
Kubernetes and container-based deployments
Public cloud providers such as Amazon Web Services (AWS) Microsoft Azure Google Cloud or IBM Cloud
Windows-based environment management
InfoSec / Security Operations
Other desired requirements:
Any Red Hat certification.
The ability to self-study and quickly learn and put into practice new topics
About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
Required Experience:
IC
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