Are you ready to take a leadership role in one of Sofias most dynamic international gaming studios We are looking for a confident experienced Team Manager to lead our Games Presenter team helping deliver top-quality live gaming experiences while building a motivated high-performance team in a fast-paced global environment.
Your role & responsibilities
- Supervise and support onfloor presenters guiding performance and ensuring consistency quality and an engaging player experience.
- Manage daily workflows: schedule team shifts and breaks coordinate rotations and ensure smooth operations across all shifts.
- Communicate company procedures standards and updates to the team; ensure everyone adheres to behaviour - al and presentation guidelines.
- Handle minor technical or operational issues that arise during sessions ensuring minimal disruption to live games and maintaining service quality.
- Motivate and coach team members: provide feedback mentoring and identify training or development needs; support career growth and team cohesion.
What we are looking for
- Native or fluent English (C1) excellent written and spoken communication.
- Proven experience in supervisory team coordination or management role ideally in a customer or service-focused environment.
- Strong leadership mentoring and interpersonal skills: able to guide a team foster a positive environment and handle conflicts or high-pressure situations.
- Comfortable working in a dynamic shift based context (including night/weekend rotations) with flexibility and organization.
Whats on offer
- Competitive base salary plus performance - based bonuses reflecting both individual and team achievements.
- Paid training relocation support (flights accommodation if needed) and access to health insurance and wellness benefits.
- Opportunity to manage and grow a team within an international company build your leadership career while working in an exciting multicultural setting in Sofia.
- Dynamic and supportive work environment with a focus on teamwork motivation and delivering great gaming experiences.
If youre passionate about gaming enjoy leading teams and thrive in energetic fast-paced environments and youre excited by the idea of living and working in Sofia wed love to hear from you.
Are you ready to take a leadership role in one of Sofias most dynamic international gaming studios We are looking for a confident experienced Team Manager to lead our Games Presenter team helping deliver top-quality live gaming experiences while building a motivated high-performance team in a fast-p...
Are you ready to take a leadership role in one of Sofias most dynamic international gaming studios We are looking for a confident experienced Team Manager to lead our Games Presenter team helping deliver top-quality live gaming experiences while building a motivated high-performance team in a fast-paced global environment.
Your role & responsibilities
- Supervise and support onfloor presenters guiding performance and ensuring consistency quality and an engaging player experience.
- Manage daily workflows: schedule team shifts and breaks coordinate rotations and ensure smooth operations across all shifts.
- Communicate company procedures standards and updates to the team; ensure everyone adheres to behaviour - al and presentation guidelines.
- Handle minor technical or operational issues that arise during sessions ensuring minimal disruption to live games and maintaining service quality.
- Motivate and coach team members: provide feedback mentoring and identify training or development needs; support career growth and team cohesion.
What we are looking for
- Native or fluent English (C1) excellent written and spoken communication.
- Proven experience in supervisory team coordination or management role ideally in a customer or service-focused environment.
- Strong leadership mentoring and interpersonal skills: able to guide a team foster a positive environment and handle conflicts or high-pressure situations.
- Comfortable working in a dynamic shift based context (including night/weekend rotations) with flexibility and organization.
Whats on offer
- Competitive base salary plus performance - based bonuses reflecting both individual and team achievements.
- Paid training relocation support (flights accommodation if needed) and access to health insurance and wellness benefits.
- Opportunity to manage and grow a team within an international company build your leadership career while working in an exciting multicultural setting in Sofia.
- Dynamic and supportive work environment with a focus on teamwork motivation and delivering great gaming experiences.
If youre passionate about gaming enjoy leading teams and thrive in energetic fast-paced environments and youre excited by the idea of living and working in Sofia wed love to hear from you.
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