Norwegian Speaking Junior Customer Support

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

  • Handle customer inquiries via phone email and chat in Norwegian.
  • Assist customers with product-related questions troubleshooting and general support.
  • Ensure timely and effective resolution of customer issues while maintaining high service standards.
  • Accurately document customer interactions and feedback in our systems.
  • Collaborate with internal teams to escalate and resolve complex problems.
  • Participate in initiatives to enhance customer satisfaction and service quality.

Requirements:

  • Native or C1 Norwegian speaker with excellent communication skills.
  • B2 level proficiency in English.
  • Previous experience in customer service or a related field is preferred.
  • Strong problem-solving abilities and a customer-oriented approach.
  • Ability to work independently as well as part of a team.
  • Proficient in using computer systems and software applications.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive training and ongoing support to ensure your success.
  • Opportunities for professional growth within the organization.
  • A vibrant and collaborative work environment in Lisbon.
Key Responsibilities: Handle customer inquiries via phone email and chat in Norwegian.Assist customers with product-related questions troubleshooting and general support.Ensure timely and effective resolution of customer issues while maintaining high service standards.Accurately document customer in...
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