Start Date: Immediate
Join a leading global brand in Lisbon as a Customer Service Specialist. This is a full-time on-site role ideal for candidates seeking stability growth and an international work environment.
Role Overview
The specialist will assist customers through phone email and chat providing clear and friendly support. Training is fully paid and provided upon start.
Main Responsibilities
- Deliver professional customer support across all channels
- Help customers with product order or account questions
- Troubleshoot issues and escalate when needed
- Enter accurate information in the internal systems
- Ensure strong levels of customer satisfaction
Requirements
- Fluent English
- EU citizenship or valid Portuguese work permit
- Customer-oriented mindset
- Ability to work in rotational shifts (Mon-Sun)
- Comfortable working on-site in Lisbon
Whats Offered
- Permanent contract
- Competitive monthly salary 14 salaries/year
- Private health & life insurance
- Meal allowance
- Performance bonuses (depending on project)
- Paid training
- Growth & promotion opportunities
- 22-25 days annual leave
Start Date: Immediate Join a leading global brand in Lisbon as a Customer Service Specialist. This is a full-time on-site role ideal for candidates seeking stability growth and an international work environment. Role Overview The specialist will assist customers through phone email and chat providi...
Start Date: Immediate
Join a leading global brand in Lisbon as a Customer Service Specialist. This is a full-time on-site role ideal for candidates seeking stability growth and an international work environment.
Role Overview
The specialist will assist customers through phone email and chat providing clear and friendly support. Training is fully paid and provided upon start.
Main Responsibilities
- Deliver professional customer support across all channels
- Help customers with product order or account questions
- Troubleshoot issues and escalate when needed
- Enter accurate information in the internal systems
- Ensure strong levels of customer satisfaction
Requirements
- Fluent English
- EU citizenship or valid Portuguese work permit
- Customer-oriented mindset
- Ability to work in rotational shifts (Mon-Sun)
- Comfortable working on-site in Lisbon
Whats Offered
- Permanent contract
- Competitive monthly salary 14 salaries/year
- Private health & life insurance
- Meal allowance
- Performance bonuses (depending on project)
- Paid training
- Growth & promotion opportunities
- 22-25 days annual leave
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