Director of Operations

THE COMPANY

An international garden design landscape build and maintenance company with over 25 years experience based in the Ireland the UK and France. Headquarters in Ireland and uniquely only focusing on high end residential garden deign build and addition they have a six acre nursery with a garden centre and café. Focused exclusively on sizable residential garden projects they carry out all external works hard landscaping and planting with a focus on instant maturity.

THE POSITION

Detail of Responsibilities

Reporting to the CEO the Director of Operations (DOO) will oversee a national operations team of approximately 70 employees spread throughout the Leinster area and sometimes nationally and overseas. The DOO will provide leadership management and vision to ensure that the company delivers exceptional operational outcomes to meet agreed upon growth objectives.

Role Overview

Reporting to the CEO the strategic objective of the DOO will be to lead and manage all operational activities. The DOO must plan for and manage the development of the resources necessary for sustained growth putting the right infrastructure and organisation structures in place to deliver objectives and ensuring long term sustainability of the organisation.

Specific Responsibilities & Key Deliverables:

• Drive quality and profitability to meet or exceed company objectives

• Create clarity of roles and full accountability for performance of the business in terms of top line growth and efficiency (earnings) that are sufficiently predictive to enable near real-time intervention into problem areas

• Assess organisational structure and recommend changes for optimisation and efficiency

• Develop appropriate KPIs to measure and predict performance bottom line growth efficiency etc.

• Partner with senior leadership team to evaluate current strategies of organisation to ensure continued growth and success

• Continually drive innovation within operations

• Champion the recruiting selecting orientating training coaching and disciplining of the operations team as needed

• Champion the development implementation and continuous improvement of organisational management protocols practices and tools

Functional skills/experience needed:

• Proven ability to deliver projects and commercial outcomes

• Set and measure performance targets to deliver on the business plan

• Field services leadership experience (distributed team)

• Prior national operations scope experience (national customer base/national brands)

• Operations team leadership of at least 50 employees

• Proven experience in process strategy and implementation

• Organisational assessment and strategy

• KPI development and management

• Experience working in highly complex organisations

• Recruitment selection and on-boarding/training of staff

• High-end customer focus and experience

Industry Experience: Construction Services

• Residential construction services

• Non-Residential (commercial) construction

Required skills

• Proven Ability to deliver projects and commercial outcomes

• Customer focused mindset our customers are our biggest asset

• Previous working experience as Director of Operations/Chief Operating Officer for (5) years

• MA in Business Administration or similar relevant field is beneficial.

In-depth knowledge of different business functions such as HR finance marketing etc.

• Hands on experience in funding strategic planning and business development

• Good knowledge of data analysis and KPIs

• Familiarity IT/Business infrastructure

• Outstanding organisational and time management skills

• Excellent interpersonal and leadership skills

• Great communication and presentation skills

• Problem-solving mindset

Management & Leadership Experience

• Experience reporting to CEO/President in past

• Experience leading team of significant size

• Successful history meeting and exceeding KPIs and key metrics for organisations

• Passion for and prior history of creating high performing teams

• Player-coach approach to management/leadership

• Defined by others as smart capable hands-on and someone who possesses a strong entrepreneurial spirit

• Building scalable management processes without suffocating innovation/speed

• Remote/virtual team management

GENERAL

Finally this individual should have as many as possible of the traits required to succeed in this leadership position:

• Results focused mindset

• Proven ability to deliver projects and commercial outcomes

• High levels of intelligence analytical strength and conceptual ability.

• The ability and willingness to set and communicate high standards for professional staff and to hold people accountable for their performance; at the same time sensitivity to and insight into individuals capabilities and development needs and the combination of firmness and likability that all good leaders possess.

• Decisiveness when necessary coupled with a willingness to seek input and build consensus as much as possible.

• Excellent writing and speaking skills; this individual must be able to communicate complex ideas and information clearly and concisely.

• Outstanding planning and organisation skills.

• Good strategic instincts and long-term vision; the ability to address both big-picture issues and detailed day-to-day management concerns.

• A sense of ownership not just of his or her own work or that of their department but a sense of ownership for the company as a whole.

• Demonstrated success as a people leader including the ability to set and gain buy-in for strategic direction and vision attract hire retain and develop high performing teams and establish an engaging culture of accountability quality and customer focus.

• Demonstrate professional behavior and actions consistent with our clients values.

Team

The operations team consists of approximately 50 employees spread throughout Ireland.

Compensation

Compensation is competitive with the positions a performance-based environment this will include base salary a bonus structure based on corporate qualitative and quantitative business development targets and an equity component.

How to apply

Please include a CV and cover letter outlining your suitability for the role in your application.

Closing Date: 16th December 2026

Remuneration: includes a salary and benefits commensurate with qualifications and experience.