Sr. Manager Quality Management

RESPONSIBILITIES

• Serve as the primary point of contact for quality-related inquiries from customers and other stakeholders.

• Participate in development and deployment of Global Quality standards ensure deployment within region of responsibility.

• Develop and implement comprehensive quality management system best practices to ensure compliance with industry standards and customers expectations.

• Establish and maintain quality control processes and procedures for all aspects of product/service development manufacturing and delivery.

• Lead a team of quality assurance professionals providing guidance training and support to ensure effective execution of quality assurance activities.

• Collaborate with cross-functional teams including manufacturing engineering and service to identify quality issues and implement corrective and preventive actions.

• Conduct regular audits and assessments of quality management systems and processes to identify areas for improvement and ensure compliance with regulatory requirements.

• Develop maintain and analyze quality data and metrics to track performance trends identify root causes of quality issues and develop strategies for improvement.

• Drive continuous improvement initiatives to enhance product/service quality reduce defects and improve customer satisfaction.

• Champion a culture of quality excellence throughout the organization fostering collaboration accountability and a commitment to continuous quality improvement.

• Report out status of KPIs within region and corrective action plans in various meetings including Quality Quarterly Business Reviews to the Executive Leadership Team.

QUALIFICATIONS

• BA BS or equivalent experience in related field; advanced degree preferred.

• Minimum of 10 years of experience in quality or a related field with at least 5 years in a leadership or managerial role.

• Proven track record of developing and implementing quality management systems and processes in a manufacturing or production environment.

• Strong knowledge of quality assurance principles methodologies and tools including statistical analysis root cause analysis and risk management.

• Experience leading cross-functional teams and driving continuous improvement initiatives.

• Excellent communication leadership and people skills with the ability to influence and collaborate effectively at all levels of the organization.

• Strong analytical and problem-solving skills with the ability to analyze complex data identify trends and patterns and develop effective solutions.

• Certification in quality management (e.g. Six Sigma Lean ASQ) is a plus.

PHYSICAL REQUIREMENTS

• No Special Physical Requirements

ENVIRONMENTAL DEMANDS

• No Specific Environmental Demands

TRAVEL TIME REQUIRED

• Travel required approximately 20%.