Customer Engagement & Monetization Manager (fmx)
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Shape the Future of Immersive Customer Experiences
L1VE GmbH is a fast-growing media and technology company redefining how the world experiences sports music and entertainment. With cutting-edge 12K / 3D / 360 streaming technology and a global portfolio of premium rights we bring live events to life in an authentic and immersive way across all leading VR platforms.
Become part of our team as a Customer Engagement & Monetization Manager and play a key role in revolutionizing the digital sports and entertainment experience.
As a Customer Engagement & Monetization Manager you will be part of a team that is reinventing how fans interact with immersive content. You will create AI-powered data-driven customer journeys that go far beyond traditional CRM emotional personalized and seamlessly connected across VR and digital touchpoints.
With analytical precision creative thinking and a passion for innovation you will merge data technology and storytelling into a new standard of experience. You bring structure to vision make innovation tangible and help shape a completely new way of experiencing sports and entertainment.
Tasks
- Develop and optimize AI-driven customer journeys across all channels (email in-app push social VR)
- Build a scalable CRM ecosystem with a focus on automation personalization and integrated data flows
- Use AI models for segmentation user behavior prediction and communication strategy optimization
- Collaborate closely with Product Tech and Brand to create emotional experiences that blend technology with storytelling
- Develop and test innovative monetization models (upsells sponsored interactions dynamic VR overlays)
- Run data-driven experiments and KPI-based iterations to continuously improve performance
- Work autonomously with the freedom to explore new ideas pilot projects and creative experiments
Requirements
- 35 years of experience in CRM lifecycle marketing growth or digital engagement ideally within media sports or tech
- Strong understanding of data-driven customer experience AI-based personalization and funnel optimization
- Experience building CRM architectures segmentation logic and automated workflows
- Innovative mindset strong initiative and excitement for creating something new
- Passion for sports immersive technology and the future of digital experiences
- Fluent in German and English
Benefits
- The opportunity to help shape a product that will fundamentally transform the media landscape
- A key role in an interdisciplinary team
- Hybrid work model flexible hours and state-of-the-art tools
- An environment that encourages innovation ownership and bold ideas
Become part of L1VE and help us revolutionize how the world experiences digital sports and entertainment.
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
We are L1VE an ambitious tech start-up based in Berlin with a clear growth strategy. We enable sports concert and show fans worldwide to experience events as if they were truly there. As our ambitions and success grow so does our team. We are looking for smart hands-on thinkers and do ... View more
