Help Desk Technician
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Job Location:
New London, OH - USA
Monthly Salary:
$ 39000 - 62000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Responsibilities
Peraton is seeking a Help Desk Technician to join our dynamic thriving team. This program is in support of the United States Coast Guard Academy providing technical assistance to computer users. This position is located on site in New London CT.
Day to Day Work Responsibilities may include:
- Responsible for answering questions or resolving computer problems for clients in person or via telephone or electronically
- Provide assistance concerning the use of computer hardware and software including printing installation word processing electronic mail and operating systems
- Provide exceptional customer service to both internal/external customers
Qualifications
Basic Qualifications:
- Bachelors Degree and 0 years experience or high school diploma/equivalent and 4 years experience
- U.S. Citizenship required; must have the ability to obtain a Public Trust clearance
- Prior Help Desk experience required
- Must have knowledge of Windows/Office 365 applications
- Must have the ability to troublshoot diagnostic issues
- Network and/or Security certifications
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
Required Experience:
IC
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
Peraton provides innovative solutions for the most sensitive and critical programs in government today, developed and executed by scientists, engineers, and other experts.
