Orientation Operations Assistant for Summer 2026 (Student) IE

Working Title: Orientation Operations Assistant for Summer 2026 (Student) - IE

State Role Title:Institutional Employment/Federal Work Study

Position Type:Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Health and Wellbeing

Department: 300297 - Orientation Support

Pay Rate:Minimum Starting

Specify Range or Amount: $12.77

Is this a JMU only positionN/A

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionNo

Beginning Review Date:12/1/2025

About JMU:

Located in the heart of Virginias beautiful Shenandoah Valley the city of Harrisonburg is approximately 120 miles from Washington D.C. and Richmond VA. With a population of just over 53000 Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students faculty and staff. The student body includes approximately 20000 undergraduate and 1900 graduate students with over 1000 full-time instructional faculty.

General Information:

For current JMU students only. The Office of Orientation and Transition is pleased to announce openings for Spring/Summer 2026 for Orientation Operations Assistants. The hired students will work daytime office hours that will fluctuate from 10 to 36 hours as needed. Position is on campus in Harrisonburg during the summer so the applicant should have valid housing and transportation. There are two vacation weeks provided typically one in May and one in August. Applicant must be transparent about any classes asynchronous or otherwise that they are taking during any portion of the summer. A copy of the Spring 26 class schedule will be requested if the applicant is asked to interview.

Duties and Responsibilities:

Professionally answering the phone calls and emails received by the Office of Orientation and Transition from students families JMU departments and other outside constituents.

Learning and using programs like Microsoft Excel Word and Outlook.

Assist incoming students through their One Book steps and completion of the Orientation Reservation process.

Administrative duties such as but not limited to filing paperwork scanning and labeling

Use creativity in the design of marketing materials banners and flyers.

Assist with the student check-in process on programming days.

Prepare materials for students and families to use during Orientation programs

Serve as support staff during Summer Orientation and Weeks of Welcome programming.

Positively represent JMU and the Office of Orientation and Transition with professionalism.

Qualifications:

Be in good disciplinary AND academic standing with James Madison University.

By submitting this application you authorize the Office of Orientation and Transition to review your university disciplinary records with the Office of Student Accountability and Restorative Practices (OSARP) for the purposes of confirming your disciplinary standing with JMU. You acknowledge and agree that this authorization will remain in effect during the term of your contract/involvement if chosen for this position.

Applicants must be undergraduate degree-seeking students enrolled on at least a half-time basis (6 credits for undergraduates) through fall 2025 and not studying abroad during the spring or Summer semester 2026.

OOAs must discuss summer class plans with supervisor during the hiring process/enrollment process. (Summer courses impact the number of hours that a student can work during a given week.)

Participate in all required position related meetings training sessions and programs.

Must be available to work the required number of hours per week: Feb-Apr (6-8 hours/week May-Aug (20 to 36 hours/week).

Attend a weekly training during the spring semester. Typically Fridays beginning in February. Additionally the student will work 4-6 hours each week at the Orientation & Transition front desk.

Additional Posting Information:

Students should provide resume and cover letter stating why theyre interested in the position and how they believe that they would benefit from employment with Orientation and Transition.

Conditions of Employment:

Students must be degree-seeking students enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at or You may also visit the Office of Disability Services located in the Student Success Center Suite 1202 and they will be happy to assist you.