Wedding Sales Manager Multiproperty

Puerto Vallarta - Mexico

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

JOB DESCRIPTION

Responsible for driving wedding-related business proactively soliciting and managing wedding and social sales -sellseachbusinessopportunitytomaximizerevenue daily activities related to wedding and social events sales objectives. Achieves personal and team related revenue business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by service to our customers in order to grow the account on behalf of the company.

SCOPE / CONTEXT OF THE BUSINESS

FullTimePositionmulti-propertyMarriottPuertoVallartaResort&SpaandWestinPuertoVallarta
Host(s)incharge:1

CANDIDATE PROFILE

Experience

2-yeardegreefromanaccrediteduniversityinBusinessAdministrationMarketingHotelandRestaurantManagement or related major; 4 years experience in the sales and marketing or related professional area.
4-yearbachelorsdegreeinBusinessAdministrationMarketingHotelandRestaurantManagementorrelatedmajor; 2 years experience in the sales and marketing or related professional area.

Managementcompetencies

Leadership

Adaptability -Maintainsperformance level under pressure or when experiencing changesor challenges in the workplace.

Communication-Conveysinformationandideastoothersinaconvincingandengaging manner through a variety of methods.

ProblemSolvingandDecisionMaking-Identifies and understandsissuesproblemsand opportunities; obtains and compares information from different sources to draw conclusions

developandevaluatealternativesandsolutionssolveproblemsandchooseacourseofaction.

Professional Demeanor- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

ManagingExecution

BuildingandContributingtoTeams-Activelyparticipatesasamemberofateamtomove the team toward the completion of goals.

Driving for Results- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or otherstowardtheaccomplishmentgoals;proactivelytakesactionandgoesbeyondwhatis

required.

PlanningandOrganizing-Gathersinformationandresourcesrequiredtosetaplanofaction for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

BuildingRelationships

Coworker Relationships- Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships.

CustomerRelationships-Developsandsustainsrelationshipsbasedonanunderstandingof

customerneedsandactionsconsistentwiththecompanysservicestandards.

Global Mindset- Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results;and ensures employees are given the opportunityto contribute to their full potential.

GeneratingTalentandOrganizationalCapability

OrganizationalCapability-Evaluatesandadaptsthestructureofownassignmentsand

suggestsimprovementstoworkprocessestobestfittheneedsand/orsupportthegoalsofan organizational unit.

TalentManagement-Providessupportandfeedbacktohelpindividualsdevelopand strengthen skills and abilities needed to accomplish work objectives.

LearningandApplyingProfessionalExpertise

AppliedLearning-Seeksandmakesthemostoflearningopportunitiestoimprove performance of self and/or others.

BusinessAcumen-Understandsandutilizesbusinessinformationtomanageeveryday operations.

Technical Acumen- Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
- DevisingSalesStrategiesandSolutions-Tryingdifferentandnovelwaystodeal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts constraints competitive circumstances and probable consequences.
- SalesCallFacilitation-Ensuringthatacallservesitssalesobjectives;maximizing
  theproductivenessofinteractionsbymonitoringandbuildingoncustomerscues.
- SalesImplementations-Drivingandsupportingtheimplementationofsales
  strategies and systems; seeking and taking appropriate actions on feedback; taking responsibility for implementation success.

Sales Opportunity Analysis- Understanding and utilizing economic financial industryandorganizationaldata;accuratelydiagnosingcustomersbusinessstrengths weaknesses and key issues that can inform sales strategies and plans.
Basic Competencies- Fundamental competencies required for accomplishing basic work activities.
- BasicComputerSkills-Usesbasiccomputerhardwareandsoftware( computerswordprocessingsoftwareInternetbrowsersetc.).
- MathematicalReasoning-Demonstratesabilitytoaddsubtractmultiplyordivide quickly correctly and in a way that allows one to solve work-related issues.
- OralComprehension- Demonstratesabilitytolisten toandunderstandinformation and ideas presented through spoken words and sentences.
- Reading Comprehension- Demonstrates understanding of written sentences and paragraphs in work-related documents.
- Writing-Communicateseffectivelyinwritingasappropriatefortheneedsofthe audience.

CORE WORK ACTIVITIES

BuildingSuccessfulRelationshipsthatGenerateSalesOpportunities

Works collaboratively with off-property sales channels (e.g. territory sales company sales) to ensure group and transient sales efforts are coordinated complementary and not duplicative.
Buildsand strengthensrelationshipswithexistingand sales calls entertainment FAM trips trade shows etc.
Develops relationships within community to strengthen and expand customer base for group and transient sales opportunities.
Managesanddevelopsrelationshipswithkeyinternalandexternalstakeholders.
ProvidesaccuratecompleteandeffectiveturnovertoEventManagement.

ConductingDailySalesActivitiesthatAchieveDepartmentGoals

Respondstoincominggroupandtransientopportunitiesforthepropertythatare outsideparametersoftheEvent Booking Center.
Managesdepartmentalbudgetincludinggroupandtransientsales.
Usesnegotiatingskillsandcreativesellingabilitiestocloseonbusinessandnegotiatecontracts.
Usessalesresourcesandadministrative/supportstaffeffectively.
Executes and supports the operational aspects of business booked (e.g. generating proposal writing contractcustomer correspondence).
Conductsdataanalysisandsharingofinformationonmarketconditionscompetitorsclientandindustrychanges economic forecasts and trends.

UsingKnowledgeofMarketTrendsandTargetCustomerInformationtoMaximizeRevenue

Identifiesnewgroupandtransientbusinesstoachievepersonalandpropertyrevenuegoals.
Understandstheoverallmarket-competitorsstrengthsandweaknesseseconomictrendssupplyanddemand

Closesthebestopportunitiesforthepropertybasedonmarketconditionsandpropertyneeds.
Monitorssamedaysellingprocedurestomaximizeroomrevenueandcontrolpropertyoccupancy.
Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business business issues and concerns to offer better business solution both prior to and during the program/event.
MaximizestotalhotelrevenuebyworkingcloselywithRoomsandCateringdepartments.

ProvidingExceptionalCustomerServicetoallGuestsandCustomers

Supportscustomerloyaltytocompanybydeliveringserviceexcellencethroughouteachcustomerexperience.
Servicesourcustomersinordertogrowshareoftheaccount.
Executesandsupportscustomerservicestandardsandpropertysbrandstandards.
Providesexcellentcustomerserviceconsistentwiththedailyservicebasicsofthebrand.
Executesexemplarycustomerservicetodrivecustomersatisfactionandloyaltybyassistingthecustomerand ensuring their satisfaction before and during their program/event.
PartnerswithEventManagementand/orOperationsinprovidingacustomer experiencethatexceedsthecustomers

expectations.

Setsapositiveexampleforguestrelations.
Interactswithgueststoobtainfeedbackonproductqualityandservicelevels.
Attendspre-andpost-conventionmeetingstounderstandgroupneedsobtainfeedbackonqualityofproduct(e.g. rooms meeting facilities and equipment food and beverage) service levels and overall satisfaction.
Executesexemplarycustomerservicetodrivecustomersatisfactionandloyaltybyassistingthecustomerand ensuring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a relationship and loyalty to company.

NOTE: will be asked to work overtime or change shifts and breaks as the business requires.

This job description is a guide to the main activities I will be performing in my job. I am aware that I will perform other functions that complement the purpose of my department. This profile is descriptive rather than limiting.

AdditionalSalesandMarketingResponsibilities

Utilizesintranetforresourcesandinformation.
Conductssiteinspections.
Createscontractsasrequired.
Participatesinandpracticesdailyservicebasicsofthebrand.

SalesandClientRelations

Engagingwithpotentialweddingclientsconductingsitevisitsandunderstandingtheirneedstoproposesuitable wedding packages.
Buildingandmaintainingrelationshipswithclientsweddingplannersandvendors.

En Marriott International nos comprometemos a ofrecer igualdad de oportunidades a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad condición de veterano u otras características protegidas por la legislación vigente.

Required Experience:

Manager

DescriptionJOB DESCRIPTIONResponsible for driving wedding-related business proactively soliciting and managing wedding and social sales -sellseachbusinessopportunitytomaximizerevenue daily activities related to wedding and social events sales objectives. Achieves personal and team related revenue ...