Technical Content Developer

Job Summary

As a Technical Content Developer you will collaborate closely with the Curriculum Manager to analyze plan design and develop innovative technical training programs. You will use modern instructional design practices including AI-powered content development tools to create engaging learner-centric courses. Success in this role requires creativity technical expertise project management skills and the ability to deliver impactful training solutions efficiently and within tight deadlines.

Key Responsibilities

Content Development and Innovation
Design and develop technical training content for multiple modalities (self-paced instructor-led micro-learning video and on-demand).
Utilize AI tools (e.g. generative content platforms adaptive learning engines automated assessment generators) to accelerate content creation enhance personalization and improve learner engagement.
Create design documents storyboards evaluations lab guides job aids and user guides.
Apply adult learning theories and data-driven strategies to ensure measurable performance improvement.

Collaboration and Stakeholder Engagement
Consult with stakeholders to define learner requirements and align training objectives with business needs.
Work with subject-matter experts to simplify complex technical concepts and present them in visually appealing formats.
Collaborate actively with peers on projects sharing best practices and lessons learned.
Partner with editorial graphics and production teams to ensure quality and consistency.
Use remote collaboration tools (such as Microsoft Teams SharePoint OneDrive and Zoom) to communicate share files co-edit documents and manage project workflows efficiently across distributed teams.

Project Management and Delivery
Manage multiple projects simultaneously prioritizing tasks to meet aggressive timelines and key milestones.
Implement efficient workflows leveraging automation and AI to streamline development and review processes.
Anticipate and resolve project roadblocks escalating issues when necessary to maintain momentum.

Continuous Improvement
Use data and learner feedback to evaluate training effectiveness and recommend improvements.
Explore and recommend emerging learning technologies and strategies to enhance curriculum delivery.
Coach and mentor junior developers in the use of modern tools and instructional design methodologies.

Required Qualifications

8 years of experience in technical training development.
Bachelors or Masters degree in Engineering Computer Science or related technical field.
Proven experience using AI tools for training content creation (e.g. generative AI adaptive learning platforms).
Strong technical understanding of enterprise storage cloud technologies (AWS Azure Google Cloud) databases and operating systems (UNIX Windows).
Proficiency with authoring tools (Articulate Rise/Storyline Camtasia Adobe Captivate etc.) and Microsoft Office suite.
Experience with training platforms like Mindtickle edX and NovoEd is a plus.

Preferred Skills

Excellent organizational communication and project management skills.
Experience writing cohesive training content including narration scripts.
Demonstrated ability to manage multiple projects and deliver high-quality results under tight deadlines.
Ability to manage ambiguity resolve hurdles and escalate issues appropriately.
Hands-on knowledge of storage or networking infrastructure.