Bilingual Mortgage Fulfillment Officer (English & French) RESL
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Requisition ID: 242497
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Mortgage Operations RESL provides specialized underwriting and processing services to Brokers Home Financing Advisors and eHOME customers.
What you will be doing:
As a Mortgage Fulfillment Officer (MFO) youll manage assigned mortgage applications from acceptance to funding ensuring accuracy compliance and timely 2024 our team funded approximately 78000 mortgage applications join us and make an impact!
Is this role right for you In this role you will:
Process & Fund Mortgage Applications
- Prioritize and complete assigned applications within SLA with high accuracy.
- Prepare and forward instructions to lawyers vendors and branches.
- Review and upload funding documents verify solicitor-provided forms and ensure compliance.
- Handle documentation for PCA payout/transfer requests MPA bridge loans and refinances.
- Maintain accuracy across Bank systems (SMART Funding MIMS TLS CIS KS IRIS).
- Disburse funds correctly and prepare posting worksheets for accounting.
- Resolve issues (title defects missing info system errors) and escalate when needed.
- Provide backup support to other MFOs and recommend process improvements.
Deliver Exceptional Service
- Build strong relationships with Broker Relationship Managers (BRMs) Broker Lending Managers (BLMs) Home Financing Lending Managers (HFLMs) branches solicitors and vendors.
- Respond promptly to inquiries and resolve funding exceptions.
- Manage pipeline deals in MIMS and SMART notifications to avoid delays.
- Share product knowledge and policy guidance with partners.
Mitigate Risk & Ensure Compliance
- Adhere to all regulatory documentation and KYC requirements.
- Maintain confidentiality and cyber security awareness.
- Escalate non-compliance or unusual transactions promptly.
- Verify lawyers standing and update records as needed.
Do you have the skills that will enable you to succeed in this role - Wed love to work with you if you have:
- Fluency in both English and French is required.
- Post-secondary degree (asset).
- Minimum 1 year mortgage industry experience (preferred).
- Knowledge of Scotiabanks mortgage products policies and procedures (asset).
- Familiarity with Bank systems: SMART Funding Term Lending System KS (Visa) MIMS Workflow CIS (asset).
- Understanding of Broker Home Financing Advisor and eHOME mortgage delivery strategy (asset).
- Basic computer skills (Microsoft Office Adobe).
- Ability to multi-task and meet strict deadlines in a fast-paced environment.
- Strong organizational prioritization and communication skills (written & verbal).
- Excellent customer service and problem-solving skills.
- Ability to work independently and collaboratively.
- Openness to feedback and commitment to team culture.
Whats in it for you
- Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses cross-functional development opportunities and tuition assistance.
- Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests cooking with friends Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Unclear Seniority
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.
