Duties/Responsibilities:
Manage moderate to complex physical damage claims from start to finish with minimal oversight.
Conduct detailed assessments of equipment damage using photos estimates or field inspections when necessary.
Coordinate with repair vendors parts suppliers and internal teams to manage and resolve repair processes quickly and cost-effectively.
Evaluate and negotiate repair estimates labor rates and parts to ensure alignment with internal standards and cost targets.
Maintain detailed andaccurateclaim records documentation and communications in the claims system.
Partner with Safety Maintenance Operations and Legal departments to investigate incidentsestablishliability and gather supporting evidence.
Identifysubrogation opportunities andassistwith recovery efforts from third parties when applicable.
Serve as a mentor or technical resource to Physical DamageAdjuster Iteam members sharing knowledge and offering guidance.
Monitor andreport onclaim trends delays and cost drivers; suggest and support process improvements.
Support departmental audits reporting and special projects as needed.
Schedule: Monday - Friday; 9am-6pm
Talent Requirements:
High school diploma or equivalentrequired;Associates or Bachelorsdegree preferred.
35 years of experience in physical damage claims commercial fleet maintenance ora relatedfield.
Advanced understanding of truck/trailer construction damage assessment and repair processes.
Experience with claims management systems and strong computerproficiency(Microsoft Office Suite).
Strong negotiation problem-solving and organizational skills.
Ability to work independently while managing competing priorities and deadlines.
Required Experience:
Manager
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