Communications Specialist

The Newberry Group

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profile Job Location:

Saint Charles, IL - USA

profile Yearly Salary: USD 80000 - 90000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Who We Are
Newberry Group is a performance-driven government services and solutions firm that provides security compliance program governance consulting and customized solutions for public sector clients nationwide.

The strength of our company is a direct reflection of our highly skilled and talented workforce.

Job Summary
Newberry Group seeks a Technical Writer & Communications Specialistto join our team in support of the US Department of Agriculture. An ideal candidate will have proven technical communications experience in a highly technical field such as computer science or engineering. The ability to evaluate and analyze complex information is second to none and the candidate will have a natural desire to help people understand things that are hard to understand.


The Technical Writer & Communications Specialist will act as a supporting role to assist customers with the successful execution and delivery of SharePoint content meeting minutes document review/edits and other similar projects as assigned by our USDA client. The ideal candidate will support TSD with their large backlog of technical documents which require drafting review editing and publishing to ensure 508 processes are followed. The position is integral to our success at USDA and provides our client with the most organized and professional team members to meet their expectations.

Location
This is a full-time telecommute role. The applicant must reside in the United States and eligible to obtain a Public Trust clearance.
Salary: $80000 to $90000(depending on experience)
Clearance: must be a US Citizen and able to obtain a Public Trust clearance
Duration:
This position is expected to last through June 2026 with the possibility of extension.

Responsibilities
  • Producing high-quality documentation that is appropriate for its intended audience
  • Working with internal teams on product and documentation requirements
  • Writing easy-to-understand user interface text and online help within SharePoint
  • Develop documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple polished and engaging content
  • Write user-friendly content that meets the needs of the target audience turning insights language that sets our users up for success
  • Take part in brainstorming sessions offering analytical insights to develop and plan creative marketing campaigns that increase brand awareness
  • Collaborate with team members to optimize marketing automation and lead-nurturing processes through email content events and social channels
  • Develop and maintain detailed databases of appropriate reference materials including research usability tests and design specifications
  • Evaluate current content and develop innovative approaches for improvement
Daily Activities
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Analyze existing and potential content focusing on reuse and single-sourcing opportunities
  • Research outline write and edit new and existing content working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop organize and write procedure manuals technical specifications and process documentation
  • Work with development and support leads to identifying all documentation repositories revise and edit and determine the best solution for data compilation and centralized storage
  • Research create and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration
  • Develop content in alternative media forms for maximum usability with a consistent and cohesive voice across all documentation
Basic Qualifications and Skills Required
  • Bachelors degree in relevant technical field
  • 3-5 years industry experience as an effective technical writer
  • Computer skills using Microsoft Office products Microsoft Skype Microsoft Project Microsoft Visio and SharePoint
  • Technical communication skills to communicate with technical staff
  • Strong written and verbal/interpersonal communication skills with a keen eye for detail
  • Knowledge of document management principles and practices
  • Excellent organizational administrative and time management skills
  • Ability to multi-task in a fast-paced environment
  • Ability to thrive in a dynamic problem-solving environment
  • Ability to work in tight deadline situations
  • Capable of working virtually with virtual workforce in multiple time zones
  • Ability to deliver high quality documentation paying attention to detail
  • Previous experience writing documentation and procedural materials for multiple audiences
Preferred Qualifications and Skills
  • Proven ability to handle multiple projects simultaneously with an eye for prioritization
  • Experience using Microsoft tools to create documentation as well as SharePoint for repository and documentation

Benefits and Perks
In addition to competitive wages Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options dental and vision coverage personal time off paid holidays paid parental leave telecommuting if available retirement savings accounts (Pre-Tax and Roth) flexible and dependent care savings accounts life insurance long and short-term disability coverage tuition and training reimbursement employee assistance program and more.
The Newberry Group Inc. is an Equal Opportunity Employer EEO/AA/Disability/Veterans.


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Who We AreNewberry Group is a performance-driven government services and solutions firm that provides security compliance program governance consulting and customized solutions for public sector clients nationwide.The strength of our company is a direct reflection of our highly skilled and talented ...
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Newberry Group provides comprehensive professional services and IT solutions that optimize operations, minimize risk and deliver measurable business value. SEE WHY CLIENTS CHOOSE US > Established in 1996, Newberry Group has set out to create something altogether different: meeting the ... View more

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