Supervisor, Billing & Loan Collections Specialist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Supervisor Billing and Loan Collections Specialist oversees student loan administration activities or accounts receivable collection activities. They ensure compliance with source rules and regulations in accordance with University policies state and federal financial aid regulations the Fair Debt Collection Practices Act (FDCPA) and associated regulations. The supervisor advises University department administrators on collection activities and policies. With guidance from the Manager and Senior Financial Analyst they coach train and supervise full-time P&S staff. They ensure that documentation of procedures is developed and maintained and assist with cross-training of all team members. Additionally the supervisor supports internal collection activities for the Universitys delinquent accounts receivable and federal and institutional delinquent loan outreach. This position is not eligible for University sponsorship for employment authorization.
Duties to Include:
Assist in the preparation of accurate and timely financial and audit reports for internal and external stakeholders.
Support student loan administration activities including post loan activity to borrower accounts negotiate loan settlement payments with delinquent borrowers.
Support external collection agency relationships including invoice processing and reconciliation.
With guidance from Manager and Sr. Financial Analyst train and supervise full-time P&S staff on all aspects of internal collections student loan administration and account reconciliation. Monitor assign and review work for quality assurance
Location: Hybrid within Iowa (initial in-office training period required)
Schedule: Monday through Friday 8:00am-4:30pm
For a full job description please send an e-mail to the contact listed below.
Required Qualifications:
A Bachelors degree in Business Administration or related field or an equivalent combination of education and experience
Typically requires (one-year) administrative and/or accounting experience to include report preparation working collaboratively in a team environment and account reconciliations
Typically requires (one-year) excellent customer service skills interacting in person on the phone or via email
Excellent written and verbal communication skills
Proficient with Microsoft Office software applications
Demonstrated competence analytical skills and report presentation using MS Excel spreadsheet software or other similar software.
Demonstrated logic reasoning and problem-solving skills
Demonstrated ability in statistical and financial analysis and presentation
Experience working with confidential information
Desired Qualifications:
Three years of administrative and/or accounting experience to include report preparation working collaboratively in a team environment and account reconciliations
Some knowledge of University systems policies and procedures
Some knowledge of accounts receivable management collections loan administration and
accounting experience
Some knowledge and experience working with Microsoft Access or other database systems
Some experience with functional supervision or training of full-time and/or student employees
Position and Application Details:
In order to be considered for an interview applicants must upload the following documents and mark them as a Relevant File to the submission:
Resume
Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions please contact Brooke McMurl at or .
This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location
Joining the University of Iowa means becoming a vital part of the Hawkeye community where your work directly impacts education research and student success.
Enjoy exceptional health coverage university-paid life insurance robust retirement plans and generous leave policies. Benefit from 24/7 support services well-being resources and access to UI Health Care specialists. Grow professionally with advanced training leadership development and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium Big Ten athletics top-ranked public schools and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Required Experience:
Manager
Key Skills
- Medical Collection
- Accounts Receivable
- Athenahealth
- ICD-10
- Medical Coding
- 10 Key Calculator
- Detailing
- ICD-9
- Medical Billing
- Microsoft Excel
- CPT Coding
- Medicare
About Company
The University of Iowa is a top-tier public research university in Iowa City—home to more than 32,000 students, offering world-class programs across 200+ fields of study, renowned especially for its creative writing, acclaimed medical center, and balanced excellence in the arts and sc ... View more
