Operations Manager
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Ready to shape the future of talent sourcing across Asia-Pacific and lead a dynamic regional hub that serves multiple markets Were seeking a strategic Operations Manager to spearhead our APAC sourcing operations based in Malaysia delivering exceptional service to Hong Kong Singapore Australia and expanding markets. Youll be the driving force behind consistent service delivery while optimizing resource allocation and building scalable processes that adapt to shifting market demands.
You will lead a talented sourcing team focused on meeting ambitious delivery targets while ensuring CV volume quality and speed exceed expectations across all regions. Through implementing AI technologies and process improvements youll enhance service delivery and productivity while developing standardized operational frameworks that ensure compliance and excellence. Success means building high-performance teams through structured coaching programs collaborating effectively with cross-functional stakeholders and driving measurable business results through data-driven decision making.
Key Responsibilities:
- Lead APAC sourcing team to consistently meet delivery targets while servicing Malaysia Hong Kong Singapore Australia and future markets
- Establish and monitor sourcing KPIs aligned with business objectives ensuring consistent CV volume quality and speed across all regions
- Design and implement process improvements incorporating AI technologies to enhance service delivery efficiency and productivity outcomes
- Manage resource planning capacity allocation and workflow distribution responding to ongoing shifting market needs and priorities
- Develop standardized operational frameworks compliance policies and management practices ensuring consistent service delivery and regulatory adherence
- Implement structured coaching and performance development programs enhancing team productivity and supporting career progression
- Collaborate with analysts to build dashboards and reports tracking performance metrics while conducting root cause analysis
Qualifications :
- Minimum 5 years operational experience in tech or recruitment industries with at least 3 years team leadership experience
- Proven leadership managing teams with demonstrated ability to deliver measurable business results across multiple markets
- Demonstrated success in process optimization operational excellence and technology integration including AI/automation tools
- Proven people development expertise including talent acquisition coaching performance management and building high-performance teams
- Strong analytical and strategic thinking capabilities with experience in data analysis and data-driven decision making
- Excellent stakeholder management and cross-functional collaboration skills with fluency in English; additional Asian languages advantageous
You will do well in this role if:
- You love improving processes
- You are detail-oriented
- You are a true believer of quality and always looking for opportunities to do better
- You like working in hybrid teams across multiple countries
Additional Information :
Perks and Benefits
- Attractive remuneration package
- Hybrid Working
- Flexible leave offerings
- Smart casual dress code every day
At SEEK we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such we welcome applications from people with diverse backgrounds and life experiences especially as they relate to gender sexual identity culture faith disability and life stages. If you have the skills curiosity and an adaptable mindset but dont meet every responsibility or qualification listed in this advertisement please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond please advise us and we will be happy to assist.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and educat ... View more
