What are we looking for
Minimum Years of Experience: Three (3) year of event planning experience
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
2 years of event management/event planning in a hotel or resort setting
Relevant degree in business development or other relevant business field from an academic institution (CMP CPCE)
Knowledge of
The Benefits:
Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits such as:
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The Signia by Hilton La Cantera Resort & Spaset atop the scenic rolling hills and majestic live oaks of the Hill Countryoffers a tranquil yet sophisticated retreat with 140000 sq. ft. of elegant event space a luxury spa multiple outdoor pools a dedicated kids camp and an 18-hole championship golf course. The resort features four restaurants and five bars providing everything from casual dining to gourmet experiences. Conveniently located just 20 minutes from San Antonio International Airport were close to premier shopping dining and local attractions such as Six Flags San Antonio.
We are excited to announce that we are seeking an Event Manager to join our team!
What will I be doing
The Event Manager will be responsible for servicing corporate and convention groups with attached guestrooms. This role will manage a diverse mix of programs ranging from small groups to large conventions including resort buyouts with peak nights up to 496 rooms. In addition the position may support select social events without guestrooms as assigned. The primary focus of this role is the planning coordination and execution of corporate and convention group events.
Specifically your essential functions will be to perform the following tasks to the highest standards:
Organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems products systems and processes.
Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
#LI-JW1
Required Experience:
Manager
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.