INTERNAL APPLICANTS ONLY – Sr. Operations Analyst (Hybrid)

We are seeking a Sr. Operations Analyst to join our Product Research Design & Development team. In this highly independent role you will be responsible for driving operational excellence across multiple initiatives optimizing operational processes elevating data analytics capabilities and executing tasks related to comprehensive insights gathering for various projects. You will play a key role in establishing a center of excellence for end-to-end operations supporting teams with the resources they need implementing process enhancements documenting workflows and defining best practices. Applicants should have proven experience in operations preferably within product development or life cycle management. The successful candidate will demonstrate exceptional communication skills a solution-oriented approach and precise attention to detail.

Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role.

A day on the job looks like this:

• Strategizing building and maintaining new product development status reporting that rolls up Workfront/PLM progress for leadership and CFTs
• Driving PLM reporting to ensure critical business reports are provided to teams as we implement PLM including reimagining existing reports and data
• Standardizing inputs automating where possible and publishing in internal communication platforms
• Analyzing operational data to identify process inefficiencies and recommend improvements
• Capturing process changes as simple SOPs and coordinating training snippets for the team as needed
• Creating and managing systems for sharing product insights across teams
• Scheduling and managing insights gathering such as long-term product testing teacher surveys and in-house teacher feedback sessions
• Entering and maintaining new product ideas in internal systems at the start of development
• Providing monthly sales updates tailored for the development team

Qualifications :

Got the skills and experience Heres what were looking for:

• A bachelors degree is preferred
• A minimum of 3 years of experience in operations and data analytics; experience within product development organizations is a plus
• Proficiency in MS Excel required with an emphasis on building and presenting reports
• Proven experience in operations preferably within product development or life cycle management is preferred
• Experience with PLM (Arena preferred) and collaboration in Workfront SharePoint or Teams is preferred
• Strong analytical skills with advanced Excel and working knowledge of Power BI; comfortable navigating validated data sources and publishing light dashboards
• Strong meeting facilitation documentation and followthroughable to move work forward across multiple stakeholders
• Comfortable juggling multiple priorities and deadlines
• Experience working with cross-functional teams in a product or development environment
• Strong conceptual analytical and problem-solving skills
• Must be comfortable with systems and data analysis

Additional Information :

And heres our end of the bargain! 

At Lakeshore we pay local market wages for employees that reside within Los Angeles and Orange Counties.

For this position new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at a salary rate between $82000-$114500 depending on relevant experience & skillset.

This range is indicative of projected hiring range. The annual base compensation will take into account each candidates relevant experience location and skillset.

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverageEPO PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefitschoose what you like ignore the rest
• On-site preschool for our employees children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dressand we really mean it

At Lakeshore we know our diversity makes us stronger and when everyone feels included and valued we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers families and children we serve.

We know we couldnt do the extraordinary things were doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group Lakeshore is more than a great place to workits a great experience to be part of. Day in and day out we give everything weve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success were constantly on the lookout for people to join us. So if youre a down-to-earth professional who shares our desire for making a difference wed love to hear from you. 
 
To learn more about Lakeshore visit  Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and mind-boggling talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDS-related complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose.

To learn about how we collect and use Applicant information please visit our Employee/Applicant Privacy Policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. 

Remote Work :

No

Employment Type :

Full-time