Responsible for the supervisions of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum levels of service and care at all times.
Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
Ensures the Safety Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage Hotel emergencies.
Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests expectation/VOG target.
Provide department orientation and training of the hotel service standards procedures and programs.
Perform other reasonable duties assigned by the Management of the Hotel.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more