IT Admin
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Your Career
As the fastest growing security company in the world Palo Alto Networks relies heavily on its people to do their jobs as efficiently and quickly as they need to do them. For that our amazing teams rely heavily on our Desktop Support Team to be at the ready with the right help at the right time.
Our IT Desktop Support Team Members aid their co-workers both local and remote providing technical troubleshooting and resolution to any and all computer hardware and software issues. As a member of our team you will use your multitasking abilities and expert communication skills to follow through on all tickets and projects while maintaining that positive professional customer service mindset youve always provided to your IT customers
Fast-paced fast-changing and unpredictable define our Information Technology team. We are looking for analytical agile and influential leaders who can deliver meaningful results and solutions quickly while remaining flexible to accommodate evolving business needs and shifting priorities.
This position is in the Amsterdam office and primarily supports the Netherlands and other countries within the EMEA region.
Your Impact
Provide IT procurement configuration and support services for PC and Mac platforms video conference equipment printers/copiers phone systems smartphone devices and general IT hardware/software
Base level understanding of IT infrastructure including networking and the ability to build configure and support them with the guidance from SMEs
Follow SOP documentation and escalate issues appropriately to higher-level staff
Manage individual workflow and maintain the current ticket queue via the IT ticketing system
Develop and maintain productive and professional relationships with the user base
Plan coordinate and support the onsite online and hybrid events with IT/AV enabled
Qualifications :
Your Experience
Any degree in tech or related discipline or equivalent military experience
Must have 5 to 10 years of relevant work experience in IT admin roles
Strong service-oriented mentality is a must- excellent communication/interpersonal skills ability and willingness to learn and cross-train with other IT staff members required
Recent hands-on technical experience with Windows 11 Mac OSX Google Workspace Microsoft Active Directory system imaging VPN basic networking network connectivity including 802.11x PC and Apple hardware and mobile devices
Recent experience with remote access and remote-control tools to support remote employees. Zoom MS Remote Desktop etc.
Recent involvement in supporting large group events with IT/AV equipment operation
Experience with office space IT Facility design build and maintenance support
Additional Information :
The Team
The Employee Success Team builds and supports technology to create delightful experiences for our employees. Its crucial that everything we offer and create is easy for people to use and understand. We have a high-performance culture filled with people who refuse to take no for an answer. Our team takes pride in taking technical excellence to a whole new level and is intrinsically motivated to do some of our best work yet.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Entry
- Adobe Acrobat
- AS400
- EDI
- Microsoft Outlook
- Cloud Architecture
- Microsoft Excel
- Quick Books
- Administrative Experience
- Order Fulfillment
- Project Implementation
- Sales Support
About Company
Our enterprise security platform detects and prevents known and unknown threats while safely enabling an increasingly complex and rapidly growing number of applications. Come be part of the team that redefined the firewall industry and is now the fastest-growing security company in hi ... View more
