Endpoint Management Specialist

About the Modern Workplace Team

Our Modern Workplace team at KMD is a dynamic and innovative group dedicated to continuous improvement of the digital workplace. With a team of 12 highly skilled professionals we focus on leveraging the latest technologies to create seamless and efficient solutions for our clients. We are passionate about what we do and pride ourselves on our collaborative and open culture.

We are a part of Group IT The internal IT function in KMD serving more than 3000 colleagues to be able to deliver at the top of their game.

The Modern Workplace team delivers a wide range of services to our colleagues including our office network across all locations Azure on-premises and endpoint administration (Windows macOS Android and IOS). Furthermore we play a pivotal role in being the highest level of administrators and support so we also design build and implement security across the business to protect KMD ourcolleagues and in doing so the Danish IT infrastructure.

About the Position: Endpoint Management Specialist

We are looking for a motivated Endpoint Management Specialist to join our team. This position is aimed at professionals with solid experience in enterprise IT environments ideally with a background in 3rd line support or systems administration.

In this role you need to be willing to either learn quickly or have experience in any of the following systems: JAMF Microsoft Intune and Autopilot and be responsible for software packaging and automation of endpoint-related processes. You will also:

• Design and maintain end-to-end lifecycle processes for enterprise devices covering provisioning patch management compliance enforcement and secure decommissioning.
• Drive structured implementation projectsby leading all waterfall phasesfrom planning and design to build validation and deploymentensuring alignment with business and technical requirements.
• Collaborate cross-functionally with engineers subject matter experts and change managers to deliver high-quality solutions on time and with minimal disruption to operations.

This is a key position for someone who thrives in a technically challenging environment and wants to make a tangible impact on the digital workplace and likes taking end to end responsibility as a team.

Key Responsibilities and examples of skills:

• Endpoint Management across macOS iOS Windows and Android using Microsoft Intune JAMF
• Software packaging and deployment (macOS Windows custom scripts)
• Device compliance and security policies (Conditional Access Defender for Endpoint BitLocker etc.)
• Automation and scripting (PowerShell or other relevant tools)
• Troubleshooting and support at a 3rd line level including root cause analysis and escalations
• Collaboration with infrastructure security and application teams to ensure seamless device experiences
• Documentation and knowledge sharing to support operational excellence and onboarding
• Microsoft Certifications (preferred): MD-102 AZ-104 SC-300 MS-700 or equivalent experience

Our Cultural Manifesto: The Type of Person Were Looking For

• We are generally curious about our technology areas and take responsibility.
• We communicate openly and collaborate with our colleagues and customers.
• We have a holistic approach to everything we do from ideation to implementation.
• We are unafraid to ask for help from colleagues or other departments - We use each other to quality assure our work.
• We are proactive in our areas of expertise and plan for the medium term plan (1-2 years).
• We are passionate about our work and we make our expertise accessible through sharing and transparency.
• We actively look for improvements beyond our area of expertise and engage in design planning and execution hereof.
• We are autonomous and empowered to make decisions.
• We learn and evolve to stay ahead of the curve.

What We Offer

• Opportunities for professional growth and development.
• A supportive and collaborative team environment.
• Exposure to cutting-edge technologies and diverse projects.
• A chance to make a meaningful and noticeable impact in the workplace transformation.

If you are passionate about technology eager to learn and ready to take on new challenges we would love to hear from you. Join us in shaping the future of the modern workplace at KMD.