Associate Field Service Representative South Florida

Fort Lauderdale, FL - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Work Flexibility: Field-based

Work Flexibility: Field-based

What You Will Do -

As an Associate Field Service Representative you will perform independent and/or supervised on-site installations preventive maintenance and repairs of equipment. You will be responsible for maintaining customer satisfaction and providing both phone and on-site customer support. Also verifying and approving the operational quality of Stryker systems and equipment.

Exercise sound judgment and decision making within generally defined practices and policies in selecting methods/techniques for obtaining solutions.
Independently manage work calendar and travel schedule.
Serve as company liaison with customer on administrative and technical matters.
Achieve and maintain a high level of performance allowing Stryker to meet and exceed the companys financial goals and performance metrics.
Collaborate with senior-level Field Service Representatives and Stryker Salesteams.
Manage and control field inventory tools test equipment technical documentation and other assigned equipment.
Prepare and submit applicable field service documentation in a complete accurate and timely manner. This includes but is not limited to field service reports expense reports and service checklists.
Travel and assist in other Field Service team members territories; instruct/train customers on technical operation and maintenance of equipment software and hardware upgrades/updates; installation and maintenance of equipment at conventions road shows and cadaver labs or seminars.

What You Need -

Required -

High school diploma or equivalent
3 years of relevant experience
Flexibility of hours based on business need
Computer literacy

Preferred -

Associate or bachelors degree
Previous experience as a technical field service professional or in a relevant capacity

Travel Percentage: 80%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required depending on customer requirements to obtain the COVID-19 vaccination as an essential function of their role.

Required Experience:

Work Flexibility: Field-basedWork Flexibility: Field-basedWhat You Will Do - As an Associate Field Service Representative you will perform independent and/or supervised on-site installations preventive maintenance and repairs of equipment. You will be responsible for maintaining customer satisfactio...

Work Flexibility: Field-based

Work Flexibility: Field-based

What You Will Do -

Exercise sound judgment and decision making within generally defined practices and policies in selecting methods/techniques for obtaining solutions.
Independently manage work calendar and travel schedule.
Serve as company liaison with customer on administrative and technical matters.
Achieve and maintain a high level of performance allowing Stryker to meet and exceed the companys financial goals and performance metrics.
Collaborate with senior-level Field Service Representatives and Stryker Salesteams.
Manage and control field inventory tools test equipment technical documentation and other assigned equipment.
Prepare and submit applicable field service documentation in a complete accurate and timely manner. This includes but is not limited to field service reports expense reports and service checklists.
Travel and assist in other Field Service team members territories; instruct/train customers on technical operation and maintenance of equipment software and hardware upgrades/updates; installation and maintenance of equipment at conventions road shows and cadaver labs or seminars.

What You Need -

Required -

High school diploma or equivalent
3 years of relevant experience
Flexibility of hours based on business need
Computer literacy

Preferred -

Associate or bachelors degree
Previous experience as a technical field service professional or in a relevant capacity

Travel Percentage: 80%

Required Experience:

Key Skills

CSS
B2C
Application Engineering
Actuary
AS 400

Apply Now

About Company

Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more

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