IT Support Technician Apprentice

Are you looking to launch your career in IT networking and security Were looking for an IT Support Technician Apprentice to join our team where youll gain hands-on experience supporting a range of IT and security systems.

Link Integrated is a leading provider of integrated security and technology solutions for businesses across the UK. From CCTV and access control to advanced networking and digital infrastructure we help organisations stay connected and secure. Youll be joining a friendly and professional team committed to developing your skills and supporting your long-term growth in the tech industry.

What youll be doing:

As an IT Support Technician Apprentice youll play a key role in supporting our staff engineers and customers both on-site and remotely. Every day will bring new challenges as you develop your skills across IT and networking systems.

Responsibilities:

• Providing 1^st & 2^nd line support to staff and customers across IT and security systems.
• Keeping our networks running smoothly with updates patches and upgrades.
• Supporting remote users and apps configuring troubleshooting and making sure things work.
• Managing user accounts and access across our platforms.
• Helping keep our 5000 devices connected and secure.
• Looking after our VOIP system and CCTV video management systems.
• Teaming up with external suppliers to get the right kit and support in place.
• Pitching in with general admin tasks when needed.

What were looking for:

• A natural multitasker who can prioritise what matters most.
• Basic networking knowledge (LAN WAN WiFi DNS DHCP port forwarding).
• Confident with Microsoft Windows Office and familiar with iOS & Android.
• A strong communicator who works well in a team (but also cracks on independently).
• Reliable accountable and cool under pressure.
• A problem-solver who doesnt just find the issue you fix it.
• Someone eager to learn and grow into new technologies especially in security systems.
• Driving licence and own vehicle (desirable but not essential)

You dont need to know everything on day one full training will be provided to help you build confidence and expertise.

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3 (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 40 hours per week Monday to Friday 8:30am to 5pm with 30 minute lunch break.

Benefits:

• 28 days holiday allowance (including bank holidays).
• Company events.
• Casual dress.
• Employee mentoring programme.
• Free on-site parking.
• Ongoing support and training throughout your apprenticeship.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills earn while you learn and launch yourself into an exciting future. With over 50000 successful apprenticeship graduates were a top 50 training provider dedicated to helping you succeed.

Interested Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.