Digital Technology Architect and ServiceNow Developer

Hagerstown, MD - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Digital Technology Architect and ServiceNow Developer

Location: Hagerstown MD

Duration: Direct Hire

Job Type: Direct Hire Opportunity

Maximum Submissions per Supplier: 3

Rate: Direct Hire

Note: Hybrid-must work 3 days a week Mon-Wed at one of the following sites: Oshkosh WI; Hagerstown MD; McConnellsburg PA. Must be US Citizen. Travel: Very limited. Might travel for a conference or to get the team together at GHQ in Oshkosh once a year. Top 3 Keywords: 1. ServiceNow Development 2. REST/SOAP APIs 3. ITSM/ITOM

Top 3 Required Skills:

Strong knowledge of web technologies (REST/SOAP APIs HTML JavaScript)
Strong ServiceNow development skills
Experience with ITSM/ITOM

Must-Have Skills:

ServiceNow development and implementation experience
Expertise with REST/SOAP APIs JSON HTML and JavaScript
Experience with ITSM and ITOM modules
Strong understanding of SDLC or Agile methodologies
Ability to lead design architecture and platform enhancements
Experience performing incident resolution and root-cause analysis
Strong communication problem-solving and stakeholder alignment skills
Ability to document architecture data flows configurations
Experience collaborating with cross-functional teams
Knowledge of ITIL COBIT and enterprise service management

Nice-to-Have Skills:

ServiceNow certifications (CAD Implementation Specialist)
Familiarity with ITIL and enterprise frameworks
Bachelors degree in CS IT or related field
7 years managing enterprise IT platforms (ServiceNow/Boomi)
Experience with AI/ML-driven automation
Experience leading major ServiceNow implementations
Knowledge of DevOps practices

Key Responsibilities & Duties:

Lead the design development and implementation of ServiceNow solutions aligned with business needs.
Drive platform enhancements upgrades and new feature implementations.
Provide support for daily ServiceNow operations incident resolution and root-cause analysis.
Collaborate with stakeholders to gather requirements and translate them into technical deliverables.
Ensure platform performance data quality compliance and documentation accuracy.
Partner with ITOM ITAM CMDB and cross-functional teams to enhance automation discovery and asset management.

Requirements:

5 years of ServiceNow development or implementation experience.
Strong knowledge of REST/SOAP APIs JavaScript HTML and web technologies.
Experience with ITSM/ITOM frameworks and ServiceNow modules.
Strong communication leadership and stakeholder management skills.
Understanding of ITIL COBIT financial planning and Agile/Scrum methodologies.

Job Title: Digital Technology Architect and ServiceNow Developer Location: Hagerstown MD Duration: Direct Hire Job Type: Direct Hire Opportunity Maximum Submissions per Supplier: 3 Rate: Direct Hire Note: Hybrid-must work 3 days a week Mon-Wed at one of the following sites: Oshkosh WI; Hagerstown...